Before we’re in the midst of winter, it’s always advisable to put your central heating system through its paces to make sure all is working efficiently when the cold months bite!
Fire up the boiler system and test to see if the heating and hot water come on and go off as per your clock timer settings. When the system has been running long enough for the radiators to heat up, check each radiator in turn, to see if they are giving the required heat.
You probably turned the heating off during the summer months, which sometimes causes air to be trapped (air lock) in the system causing radiators to be warm at the bottom and cold/tepid at the top. This can be simply rectified by ‘bleeding’ each radiator in turn by the radiator valve situated on the top of the radiator, either on the right of left of it.
However, there are other reasons why your radiators are not giving heat. It could be a build up (over time) of ‘‘gloopy’ sludge, debris (scale/rust) or its age that’s preventing the hot water circulating efficiently. This means certain areas of the radiator aren’t receiving the supply needed to heat up.
This ‘debris’ needs to be removed from the guilty radiator/s otherwise heating bills could soar? If your experiencing cold spots and your system is quite old then a ‘power flush’ would cleanse the system of any unwanted particles or sludge.Upon completion of the power flush and when the system is nice and clean, we recommend the installation of a ‘system filter’ (magnetic) to keep the system free of any water borne particles from reaching the internal working of your boiler or clogging radiators.
If you are experiencing any problems with your radiators or the system in general, then call serviceteam Ltd. or use our online platform to book an appointment. If you call, one of our helpful advisors will be able to discuss the options available to fix the problem or provide a ‘fixed price’ quotation for the works.
What's included in this service?
what will it cost?
Just use our business WhatsApp to ‘request a quote’ for a fixed price quote before we visit.
Alternatively we can arrange for a ‘survey and quote’ visit. This costs £45. It will allow the engineer time to inspect the work in order to prepare a formal quote for your approval. Once accepted, the engineer will return on a follow up visit to carry out the approved work at a fixed price.
Why get your upgrade with us?
Contact us to arrange a no obligation on site survey to get the ball rolling, or a free conversation with one of our maintenance advisors.
What's not included in this service?
When do you need to call Serviceteam Ltd?
Well, the good news is, you won’t always need a professional to fix some of the radiator problems, such as ‘bleeding’ a radiator (easily fixed) if you’re a skilled DIY. However, listed below are some of the more frequently reported issues where you may need our help:>
If you are experiencing any of the above, don’t delay, please contact us. We provide boiler repair and system maintenance services all across London and surrounding areas.
Reasons for Unreliable Radiator
You can use our business WhatsApp to request a quote or simply call us to arrange a ‘survey and quote’ visit for an extra £35 + VAT (refunded if you use Serviceteam Ltd). By doing so, our engineer will investigate and assess the reported issue/s. After a detailed assessment, we will provide a formal ‘fixed price’ quote and await your approval. Once authorised our engineer will carry out the work.
Why Choose Serviceteam Ltd?
Fair and Fixed Prices
We like to feel our prices are competitive. Price is important but expertise and experience is just as important. If you want all three, then call Serviceteam Ltd. You won’t be disappointed, that’s a promise! We work on a fair and fixed prices basis. If we are unable to identify the fault within the first half-hour, we will, as a good will gesture, not charge you for the visit.
Rapid Response
This is characterised by Serviceteam Ltd responding within a short interval of time to attend to your needs. This comes under our emergency services response when time is of the essence. Call us and we will endeavour to be with you within hours of placing your call, fully prepared to begin work.
Professionalism and Year of Experience
Serviceteam Ltd professionalism is based on our tradespeople and head office teams adhering to a set of standards, a code of conduct which portrays accepted practice within a particular trade area. We acknowledge this important fact and demand our tradespeople and head office team deliver a high-quality service with the utmost dedication that meets your expectations. Our friendly head office team is available 24/7 to manage your concerns.
Customer's Satisfaction
No matter how reliable the service is, it all comes down to customer feedback regarding the experience they’ve received. Feedback is a tool that builds a company’s reputation, we do our best to ensure every customer is satisfied. If you’ve not used us before and want reassurance, then please access the customer reviews on our Checkatrade and Trustpilot platforms. We hope this will help you decide.
Contact Us Today
No matter what the task, be it a repair, replacement, refurbishment or any maintenance service, our expert team of tradespeople are available 24/7.
Minimal Charges
As we aim to provide you the best services at competitive prices. We do not charge for:
Charges for the following will apply
What you get
Areas Coverage
We offer our services all across London 24/7 with coverage outside of Greater London. Call and ask if we cover your postcode.
FAQs
Q: Can I replace a radiator?
A: Replacing a radiator requires a careful approach. To replace a radiator, first turn off the central heating system. Then turn off the lockshield valves at each end of the radiator. This stops the water from circulating the radiator. The only water to deal with is now ‘trapped’ inside it. Beneath each radiator connection (you are going to loosen) place enough rags to soak up any water likely to spill. The water maybe decoloured and dirty so avoid contact with the carpet. The radiator rest on two brackets screwed to the wall. Each bracket has an elongated slit in it to receive the brackets on the rear of the radiator. When the nuts attached to the pipework and radiator have been slackened, the radiator has to be raised slightly to disengage it from the wall brackets and then pulled towards you, lowering it to an angle below 45 degrees, so the top of the radiator reast on the floor. The water will now flow to the top of the radiator (touching the floor) and away from the bottom connections eliminating any excessive leaks, but some water may still exit from each connection. When fully disconnected from the pipework raise the radiator to 90 degrees (it is now upside down) and remove outside. The radiator can now be drained and is ready for disposal. When installing the new radiator reverse the process. When the radiator is correctly positioned on the wall mounted brackets, wrap some pipe fitter tape round the threads and tighten the nuts. The joints should be watertight. Open the lockshield valves (anti clockwise) you will hear a ‘hissing’ sound as the water fills the radiator. Any water ‘weeping’ from the connecting nuts indicates they need another turn to ‘pinch’ them tight. Remember a radiator full of treated water will be replaced with fresh clean (untreated) water. It is recommended that a fair dose of an inhibitor is introduced to the system to prevent corrosion etc. Turn on the system, bleed the radiator to remove any air. The new radiator should heat up in the normal way.
Q: Do I need a professional to install a radiator?
A: Well, we recommend you use serviceteam Ltd. (of course we would) to replace a radiator as it is a routine job for us. Our professional plumbing team will complete the job in a couple of hours. Plus, you get 12 months workmanship and part guarantees
Q: How much does a serviceteam charge for replacing a radiator?
A: The average cost for replacing a radiator is circa £100 and £200.
Q: How long does a radiator last?
A: An average radiator lasts from about 10 to 12 years, however, if it is maintained well and kept in a good working condition (with inhibitor) it can survive more than its average life.
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Why us?
1 A fixed price
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3 Extended warranty's
4 Our engineer's expertise
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We're committed to working with the best
The Serviceteam Guarantee gives you the peace of mind for all of our home renovation projects, small or large
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The serviceteam process
Choose your preferred method?
If not now but certainly in the future you’re likely to have something in your home or premises that needs repairing or replacing? When you do we have various ways we can approach your job;
Serviceteam completes so many jobs during a year that we can often provide you with a fixed price for the works without attending Other jobs require am enquiry to be raised, so we can compile a quotation. Any photos provided will help us to assess requirements. If your project is large or complex, we will assign one of our qualified engineers to visit and prepare a detailed quotation. Alternatively, you can select serviceteam’s Pay by Time option, certainly if you have an emergency or a “to do” list made up of one or several minor jobs. When on site our engineer will appraise the works required and give an indication of how long the works are expected to take. If we are unable to complete the works within the first visit due to the need for extra time or materials, then we will provide you with a fixed price quotation for the extended works for consideration and authorization before proceeding.
Enquiries can be logged through our website, email, WhatsApp or by calling 020 3538 7067.
What happens next?
When booking online the details of your job, including your preferred time slot/s will be sent to our scheduling department where within one working hour, scheduling will assign the appropriately qualified engineer to your job. You will also receive an alert via email confirming your appointment. You can view details of your job and see a photo of the engineer who will be visiting. If we are unable to accommodate your job at the time requested, due to high demands on our resources, we will be in touch with alternative dates.
Good to know about your deal?
If our tradesperson assesses your job and believes that the scope of the works need adjusting in terms of time/materials and price, they will seek you approval before the work begins.
How are tradespeople verified?
All our tradespeople have the relevant trade specific qualifications, have been rigorously screened and come under serviceteam’s insurance policies.
How do we charge?
At the point of booking your service we will log your preferred payment details card number etc. Payment will not be taken from your credit/debit card until the works have been completed, usually within 24 hours. Please note credit card transactions are limited to £150.00. maximum. A copy of your paid invoice and a job-sheet will be emailed to you when payment has been approved. Our dedicated Operations Team, based in London, are on call to discuss any current or future jobs as well as managing your project through to completion. If you prefer to pay with a different card to the one used when booking your appointment, please ask our trades person whilst on site to call the office and update your details.
How do refunds work?
You are eligible for a refund if you cancel within 14 days of booking or the job has not been started and is not within the cancellation time frame.
What if I want to cancel the appointment?
We understand that priorities and plans change, and you may need to rearrange/cancel your booking. Should this be the case please let us know as soon as possible so we can make the necessary alterations to our work schedules. If we don’t receive enough notice of your cancellation or appointment rescheduling within the terms outlined below, then there is a possibility you will be charged a cancellation fee.
Cancellation windows
(1.) A charge of £10.00 (ten pounds) will be payable if the service is cancelled within 24 hours. (2.) If the scheduled appointment is cancelled within 12 hours (or less) a 50% charge of the booking fee will be applied (3.) If the appointment is cancelled when engineer arrives at the property (on the doorstep - photos and times will be provided) and within our texted 3-hour time slot the full booking fee will become payable. None of the above charges are profit items and only contribute to the cost of late cancellation/lost business.
Do I need to provide parking?
As you know parking in and around London can be problematic and extremely costly (depending on the area) if a parking space can be reserved for our engineer it would be appreciated and help increase efficiency of the service provided (no feeding meters etc or mobile app updating). The quote we have provided does not include the cost of parking and/or congestion charge which will be added to the final invoice (if applicable). Please inform your personal account manager if any special parking instructions like parking permit/free parking can be provided. For properties on the rim of the congestion zone and it is not possible for our engineer to attend without entering/clipping the charge zone, we may need to add the charge to the final bill ? Please check with your personal account manager in advance of your appointment if you’re not sure?