Serviceteam is a heating, plumbing, electrical and property maintenance company providing, value for money, trade professionals for domestic properties and businesses however big or small the requirement may be. We endeavour to deliver value for money results to meet and often exceed client expectations. We are about getting results the right way, and this philosophy is embedded in what we do, and how we do it, and is the foundation of our values.
Our Story
Serviceteam has been providing professional services to the domestic and property management market since 2009, which includes an extensive portfolio of estate agents, independents and private customers.
Since 2009 Serviceteam has continued to invest in infrastructure and expansion, by making selected industry acquisitions that will contribute to meeting the demands of our client portfolio. A Serviceteam APP is currently under development which will assist in furthering and simplifying the process when working with us.
We appreciate that Serviceteam is only as good as our best employees. That’s why we have a continuous and ‘live’ recruitment policy, which constantly searches the market for outstanding trade’s people that make a difference.
Even in a competitive and financially restrictive market, Serviceteam has grown its client base by 20% over the last 18 months and continues to build on this success.
Serviceteam currently completes in excess of 4,000 jobs per annum, 80% of which are returning clients.
| Our Mission |
Serviceteam will continue to innovate and develop its services, continue to look at ways to improve the efficiencies within the industry to the benefit of our clients and our employees. We will develop further mutually beneficial partnerships with our customers, develop further accreditations and maintain our 100% record of compliance. Leading our employees towards excellence, recognising achievements and providing opportunities for them to develop their careers.
| Our Vision |
Our vision at Serviceteam is to nurture our business portfolio to become one of the leading property and business maintenance companies in London, and to be an employer of choice, attracting and retaining talent who perform with excellence and embody our corporate values.
KNOWLEDGE, EXPERIENCE + EXPERTISE
RECRUITMENT, TRAINING AND PEOPLE DEVELOPMENT
One fundamental factor in the development of Serviceteam is the recruitment and retention of the best trades people in the industry – whether a field based engineer or office based employee we continue to invest in this vital resource through on-going personnel development and talent development programmes, tailored to meet the demands of a challenging market place.
CUSTOMER PRIORITISATION
The senior management team at Serviceteam believes passionately in delivering exceptional customer care and relationship development with our Property Managers, Private clients and Landlords that it has embedded this philosophy into its “10 Pillars of Success” programme that all new employees experience on induction.
INVESTMENT AND INOVATION
Serviceteam continually challenges standard procedures through creative solutions in response to anticipated client demands.
Clients should not accept trades people who arrive in non-branded vehicles, without personal liability/personal insurance and who may not hold the required appliance qualification? Cheap/low cost could cost you dearly in the long run?
Serviceteam continues to invest in its vehicles and the training and development of the engineering crews to provide peace of mind to all who use us.
If it appeals – then we would welcome the opportunity to work with you!
Get in touch and we will demonstrate how committed we are to providing you with a first class service with any heating, plumbing, electrical job however big or small!
Still not convinced?
Well, if you are a new customer, we will give you 5% off your first your first order.