Gas and Heating Engineers’ London
Sometimes the odd job comes along where it is impossible to give a ‘fixed price’ quotation, due to a number of ‘unknowns’. Compiling a ‘fixed’ price quotation without investigation brings an element of risk that may increase the costs, which is the last thing you want!
With a fixed price there are many known facts to consider related to the works, making quoting relatively straightforward e.g. a ‘fixed price’ quotation can be prepared from photos when a kitchen or bathroom tap needs replacing. The customer provides the photos, make/model of the tap, emails the information to Serviceteam and we do the rest.
However, there are times when the works are not straightforward or immediately obvious, due to a number of unknowns. Trying to second guess or predict where a problem lies is a huge risk. There are times, even with a proper investigation, when the scope of works cannot be totally determined. For example, tracing a leak in a property where piping is concealed in the fabric of the building, within stud walls or beneath concrete flooring. This is when a ‘fixed price’ quotation is not possible.
The same applies if there is an intermittent fault with your central heating system or gas boiler as the fault cannot be diagnosed without a thorough on-site investigation.