Time on Site

serviceteam Van

Hourly Rates at Serviceteam

For an ‘emergency service’ or if you have multiple smaller jobs on your ‘To Do List?’


What do you need help with?

We don’t have hidden Extras

What you get from us

Experienced & vetted tradesmen

5 Star Which? Trusted trader

Emergency response

7 day availability for all trades

Dedicated Service Support Manager

Serviceteam Guarantee on workmanship

Peace of mind from trade accreditations

Occasional extra costs

Parts and materials used

Collection of parts and materials

Cost of Parking & Congestion Charge

We won’t charge for

Fuel or travel time

Want to book one of our engineers now?

Book On-demand

*We can negotiate full-day rates based on the location, duration and type of work needed

Sometimes, with smaller jobs there’s no need for an estimate. In the case of an emergency, your tradesperson may need to start work straight away without giving an estimate.

We have a team of engineers who will manage all the jobs you’ve listed, from Gas Engineers, Plumbers, Multiskilled Handymen to Electricians, our ‘by time’ rates can be found on our website (Our Prices).

Our engineer will assess the works required and will provide you with an indication of how long they expect the works to take.

If we are unable to complete the works within the 1st visit, as extra time or further materials/parts are needed we will provide you with a fixed price quotation and won’t proceed until your authorisation has been granted.

In these instances, we charge a fixed hourly rate that covers investigation time and any other time needed to complete the job.

Points of note:

  • Hourly rate charges are billed in 30 minute intervals with a minimum charge of one hour.
  • Bank holiday visits are charged at weekend and evening rates.
  • All prices exclude congestion and parking,
  • All prices exclude costs for materials which are charged at Trade Price plus 35% and are subject to Vat.
  • All prices above are exclusive of VAT and 20% will be added at the end of the job

Delivery Charges:

  • Where possible we carry spare parts, however, this is not always possible with 1000’s of different makes and models of appliance on the market
  • If the part is delivered and installed on the same day of the appointment, collection is charged at the half hourly rate
  • If the part is collected and installed any other day, there is a fixed £25 + Vat delivery charge
  • The time to install the part is charged at the half hourly rate