One off heating and hot water repair

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What You'll get

One of our expert engineers will inspect your central heating system, the boiler, its controls and give you a repair estimate. If your happy for him to proceed he will fix it however big or small the job.

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What it'll cost

£90 + Vat
We are so confident in the quality of our engineers, that we guarantee to correctly repair or diagnose your fault for £90 + Vat otherwise you won't get charged.

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Why us

A fixed price
Emergency response
Correct diagnosis guarantee
Our engineers’ expertise
A year-long guarantee

Central heating and hot water repairs and maintenance 

One of our expert engineers will inspect your central heating system, the boiler, its controls and give you a repair estimate. If your happy for him to proceed he will fix it however big or small the job.

You’ll receive  

  • A fixed price. There are no hidden charges and we’ll ensure you’re happy with the price before we proceed with the work.

  • Emergency response. We can usually offer same-day or next-day appointments.

  • Accurate diagnosis guarantee. We are so confident in the quality of our engineers, that we can correctly diagnose your fault within the 1st Hour otherwise you won’t be charged.

  • Tap into our engineers’ expertise without being tied down to an annual contract.

  • A year-long guarantee on our work so you have peace of mind

What will it  cost: 

Fault diagnosis and repair: our engineers will assess, diagnose and attempt to fix your fault within the 1st hour. For this we charge a fixed £90.00 + VAT.  Occasionally when we are unable to fix your fault within the 1st hour, or when additional materials are required we  always provide you with a fixed price for the additional  works before proceeding.

For more in depth information about our boiler repair services contact our office and speak to one of our repair doctors.

FAQs

Q: How do you work out your charge?

A: We charge a fixed price always quoted in advance.

Q: What does the price include?

A: The price we quote is only for the 1st hours labour. Additional charges are made for materials, congestion charges and parking.

Q: What if the engineer is unable to fix the problem within the 1st hour?

A: If we have been unable to fix the fault within the 1st hour because we need specialist materials or more time, then we will provide you with our diagnosis and a fixed price for the further works.

Q: Will you ever charge me more than authorised?

A: Never

Q: How do I pay?

A: In cash after your service is complete, or with a card over the phone.

Q: Whose responsibility is it to organise the parking?

A: We kindly ask that you arrange parking for us.

Q: In what areas do you work?

A: All SW, W, NW, TW, KT, HA and central London postcodes

Q: When are you going to arrive?

A: We will agree on an arrival slot with you, and our engineer will contact you when he’s on route.

Q: Will the engineer be Gas Safe qualified?

A: Yes. All our boiler repair engineers must be Gas Safe qualified to safely work on your appliances.

Other Gas and Heating services

32216

Jobs completed

3

% of jobs recalled

3686

Boilers serviced

7116

Gas certificates issued

Why use Serviceteam?

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Emergency
response

In 2015 we got to 7 out of 10
boiler breakdowns the same day
when existing customers without heating
or hot water called us before noon

pound

Fixed
price

We will always provide you
with a fixed price. What we quote
is what we charge and with no
hidden extras.

informed

Seamless
contact

Our communication facility keeps you,
landlords and tenants
fully informed.

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Only the best
quality

Our skilled engineers go
above and beyond on every job.
Engineers are rated and
reviewed after each service


Copyright 2017 Serviceteam | All rights reserved | Developed by Defero Media

CallCrystal & Crystal Heating Services are trading names of Serviceteam Ltd.
Serviceteam Ltd has taken on all warranty claims for Crystal Heating Services London Ltd and will honour any claims under the consumer rights act.
All works come with a minimum 12 months guarantee backed by Serviceteam Ltd.
Company Registration Number - 09186638 | VAT Number - 206896678
Business is Registered in England and Wales

020 3538 7066

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