🕑 5 minutes read
“A satisfied customer is the best business strategy of all.”
- Michael LeBoeue -

Customer Appreciation and Trust!

Serviceteam has received over 1500+ Checkatrade feedback reviews from satisfied customers, and we would like to express our sincere thanks to all of you for placing your trust in us. Moreover, we are incredibly grateful for all the positive reviews we have received, which demonstrate our dedication to achieving high-quality results and customer satisfaction. We hope to serve you further in the years ahead.

Undoubtedly, customer feedback is a vital component of any successful business and proves to our customers that their opinions really matter. It helps us to pinpoint areas for improvement and ultimately build stronger relationships with our customers. Listening to our customers' opinions is critical in maintaining a competitive edge.


Checkatrade is one platform that allows customers to post their feedback based on the service they have received. Checkatrade applies strict guidelines to all its members to ensure they consistently meet the high standard of work associated with their membership.

How does Checkatrade benefit the trader and the customer?
Checkatrade gives customers the assurance they need when choosing specific trades. Customer reviews usually outline how well a selected trade has met their expectations in terms of value for money, quality of workmanship, tidiness, reliability and customer-facing skills. If the feedback is contrary to Checkatrade protocol, the service provider is notified and given a timeframe to improve.

What makes serviceteam your go-to service provider?

A service for every property requirement and all in one place!
We understand that many different property repairs require specific skill sets to effectively complete the works to the customer's satisfaction.

That’s why serviceteam has recruited a solid team of skilled and reliable professionals from various trades and services, making us a "one-stop" shop for all your needs. No matter the task, big or small, we guarantee to provide you with a solution tailored to your requirements. In addition, our single point of contact policy assigns you a dedicated job owner who will oversee your project from start to finish.

24/7 Emergency response
At serviceteam, we know that emergencies can happen at any time. That's why our 24/7 emergency response services are in place and ready to help with the unexpected. Our team of professional are always on standby and ready to be dispatched to your property as swiftly as possible. Our customers can rest easy knowing their needs will be professionally addressed in an emergency.

Real-time tracking
Our real-time tracking service is designed to provide you with up-to-the-minute information on our engineers' progress to your property and estimated arrival time. No more waiting around all day for a tradesperson to arrive, as this tracking system allows you to plan your day more accurately, as punctuality is our aim (subject to traffic conditions etc.).

WHICH? Trusted Trader
This is another review platform that details our customer reviews, which is another way in which to assess us before you engage serviceteam on your project. We are dedicated to ensuring that every aspect of our service meets the high standards set by WHICH? Trusted Trader.

Serviceteam Guarantees
At serviceteam, we take pride in providing top-notch property maintenance services to our valued customers in London and its surrounding areas. What sets us apart from other companies is our 12-month serviceteam guarantee for workmanship and materials. With our guarantee, you can enjoy peace of mind knowing that any issues will be promptly attended to. You can count on us for all your property maintenance requirements.

Competitive open pricing
When it comes to pricing, we understand that different customers may have different requirements. That's why we offer not one or two but three pricing options to choose from. If you prefer the comfort of knowing the exact cost upfront, our fixed price quotation will give you that for most straightforward repairs or replacements. Our bespoke scoped work quotation allows for a customised and detailed estimate for more complex of projects. For those who prefer to pay by the hour, our pay-by-time option is also available. We believe in transparency when it comes to pricing.

The "serviceteam Club" membership.

At serviceteam, we understand how important time and money are for a business owner or landlord. That’s why we’ve created the serviceteam club, where a club member can get up to 15% discount on all of our advertised rates. The club is designed to provide

our members with savings that show our appreciation for their patronage. Go to our website for more information at serviceteam.co.uk and click on ‘serviceteam club’.

At serviceteam, our tradespeople provide a wide range of services, including gas, plumbing, electrical, general property maintenance, EICR, PAT testing and Legionella assessments. This means with serviceteam; you can be assured of getting the best value for your money at competitive prices.