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    Condensure Installation
    from £100 + Vat

    CondenSure Installation London

    Remember back in 2018 when the UK was hit with a huge cold weather front, named the ‘Beast from the East’ by the media, bringing massive drops in temperatures and heavy snowfalls?

    Many households experienced boiler ‘shutdowns’ due to these zero temperatures, which left them without heating. Freezing conditions coupled with a boiler shutdown is the last thing you need in severe weather conditions. The interesting thing though, is most, if not all of these boiler ‘shutdowns’ in sub-zero temperatures could have been avoided!

    No heating or hot water in freezing conditions is usually due to the condensate pipe freezing. Before it froze you had plenty of both as your boiler was working absolutely fine. The cause is the condensate pipe becoming blocked with ice - the result - complete boiler shutdown!

    Here’s what to do to prevent your condensate pipe freezing and the boiler breaking down every time the temperature drops below zero!
    Your condensate pipe runs from behind the boiler to the outside wall and into a drain or soakaway (the correct distance from the property, and the correct depth, to avoid any dampness returning into the house - always follow manufacturer's recommendations). Ideally, the pipe should be 30mm or 32mm OD (outside diameter) before passing through the wall. So, check the condensate pipe diameter and change to the correct diameter if necessary.

    The pipes could be lagged with flexible polyethylene, which is ideal for heating systems or hot and cold water pipes, it protects against frost and minimises the risk of condensation on pipes.
    However, if you have a Worcester Bosch boiler fitted they have an accessory called a CondenSure (see below)

    What's included in this service?

    • Supply & fit - We will source the Condensure and come and fit it to your Worcester-Bosch Boiler.
    • No freeze guarantee = Worcester-Bosch provide a no freeze guarantee with this installation
    • Our Engineers - We guarantee our workmanship - if there is a problem with the installation we will resolve it

    What's not included in this service?

    • Any congesting zone and parking fees

      General information about boiler safety and FAQs

    The CondenseSure accessory is a simple and cost effective way to help reduce the chances of externally routed condense pipes freezing in harsh winter conditions even when temperatures have dropped as low as -15⁰ .

    The device is is compatible with any condenser boiler and works with both new and old gas boilers. Don’t get caught out this winter be prepared!

    Call serviceteam Ltd. if you’re thinking of having one installed, it makes perfect sense!l
    We look forward to receiving your call or simply use our online platform to book your service.
    Visit Serviceteam.co.uk to find out more about our other services!

    Other Gas and Heating Services

  • Gas safety Certificate.
  • CO & Smoke Alarms.
  • Annual Boiler Service.
  • Landlord and Home Buyers Package.
  • Gas Leak Repairs.
  • Boiler Repairs.
  • Warm Air Repairs.
  • Gas and Heating Engineers.
  • Boiler Installation.
  • Heating Upgrade.
  • Hob or Cooker Replacement.
  • Magnetic system Filter
  • Radiator Replacement
  • Thermostatic Radiator Valves
  • Features

  • No Ruinning Cost
  • Can be installaed on any installation and any model.
  • Capable to withstand even the lowest temperature, extensively tested up to 48 hours at -15°C.
  • No Moving Parts.
  • Suitable for gas or oil-fired condensing boilers.
  • No pipe insulation installed.
  • Can be attached to any 22mm heating flow pipework, using energy from the pipe to heat the condensate.
  • Can be wall mounted fitted underneath the boiler.
  • Long-lasting.
  • Why Serviceteam Ltd?

    Fixed and Fair Prices

    We like to feel our prices are competitive. Price is important but expertise and experience are just as important. If you want all three, then call serviceteam Ltd. You won’t be disappointed, that’s a promise! We work based on a fair and fixed price. If we are unable to identify the fault within the first half-hour, we will, as a goodwill gesture, not charge you for the visit.

    Rapid Response

    This is characterized by serviceteam Ltd responding within a short interval of time to attend to your needs. This comes under our emergency services response when time is of the essence. Call us and we will endeavor to be with you within hours of placing your call, fully prepared to begin work.

    Professionalism and Year of Experience

    Serviceteam Ltd professionalism is based on our tradespeople and head office teams adhering to a set of standards, a code of conduct which portrays accepted practice within a particular trade area. We acknowledge this important fact and demand our tradespeople and head office team deliver a high-quality service with the utmost dedication that meets your expectations. Our friendly team is available 24/7 to manage your concerns.

    Customer’s Satisfaction

    No matter how reliable the service is, it all comes down to customer feedback regarding the experience they’ve had with serviceteam Ltd. Feedback is a tool that builds a company’s reputation, we do our best to ensure every customer is satisfied. If you’ve not used us before and want reassurance, then please access the customer reviews on our Checkatrade and Trustpilot platforms. Do we hope this will help you decide?

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    No matter what the task, be it a repair, replacement, refurbishment, or any maintenance service, our expert team of tradespeople is available 24/7.

    Minimal Charges

    As we aim to provide you the best services at competitive prices. We do not charge for:

  • Travel time.
  • Fuel Consumption
  • Congestion Charges
  • Charges for the following will apply

  • 24/7 Availibility
  • Dedicated Service Support Manager for assistance with your task/Project.
  • 1-year Serviceteam Ltd Guarantee on workmanship.
  • 1-year parts and materials guarantee.
  • Areas Coverage

    We offer our services all across London 24/7 with coverage outside Greater London. Call to enquire if we cover your postcode.

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    We're committed to working with the best
    The Serviceteam Guarantee gives you the peace of mind for all of our home renovation projects, small or large

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    Why us?

    1   A No Freeze Guarantee

    2   A Fixed Price (Labour & Materials Included)

    3   Fitting in line with Manufacturers & Gas Safe Regulations

    4   Our engineer's expertise

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    The serviceteam process

    Choose your preferred method? If not now but certainly in the future you’re likely to have something in your home or premises that needs repairing or replacing? When you do we have various ways we can approach your job;
    • Serviceteam completes so many jobs during a year that we can often provide you with a fixed price for the works without attending
    • Other jobs require am enquiry to be raised, so we can compile a quotation. Any photos provided will help us to assess requirements.
    • If your project is large or complex, we will assign one of our qualified engineers to visit and prepare a detailed quotation.
    • Alternatively, you can select serviceteam’s Pay by Time option, certainly if you have an emergency or a “to do” list made up of one or several minor jobs. When on site our engineer will appraise the works required and give an indication of how long the works are expected to take. If we are unable to complete the works within the first visit due to the need for extra time or materials, then we will provide you with a fixed price quotation for the extended works for consideration and authorisation before proceeding.
    Enquiries can be logged through our website, email, WhatsApp or by calling 020 3538 7067.

    What happens next?
    When booking online the details of your job, including your preferred time slot/s will be sent to our scheduling department where within one working hour, scheduling will assign the appropriately qualified engineer to your job. You will also receive an alert via email confirming your appointment. You can view details of your job and see a photo of the engineer who will be visiting. If we are unable to accommodate your job at the time requested, due to high demands on our resources, we will be in touch with alternative dates.

    Good to know about your deal?
    If our tradesperson assesses your job and believes that the scope of the works need adjusting in terms of time/materials and price, they will seek you approval before the work begins.

    How are tradespeople verified?
    All our tradespeople have the relevant trade specific qualifications, have been rigorously screened and come under serviceteam’s insurance policies.

    How do we charge?
    At the point of booking your service we will log your preferred payment details card number etc. Payment will not be taken from your credit/debit card until the works have been completed, usually within 24 hours. Please note credit card transactions are limited to £150.00. maximum. A copy of your paid invoice and a job-sheet will be emailed to you when payment has been approved. Our dedicated Operations Team, based in London, are on call to discuss any current or future jobs as well as managing your project through to completion. If you prefer to pay with a different card to the one used when booking your appointment, please ask our trades person whilst on site to call the office and update your details.

    How do refunds work?
    You are eligible for a refund if you cancel within 14 days of booking or the job has not been started and is not within the cancellation time frame.

    What if I want to cancel the appointment?
    We understand that priorities and plans change, and you may need to rearrange/cancel your booking. Should this be the case please let us know as soon as possible so we can make the necessary alterations to our work schedules. If we don’t receive enough notice of your cancellation or appointment rescheduling within the terms outlined below, then there is a possibility you will be charged a cancellation fee.

    Cancellation windows
    (1.) A charge of £10.00 (ten pounds) will be payable if the service is cancelled within 24 hours. (2.) If the scheduled appointment is cancelled within 12 hours (or less) a 50% charge of the booking fee will be applied (3.) If the appointment is cancelled when engineer arrives at the property (on the doorstep - photos and times will be provided) and within our texted 3-hour time slot the full booking fee will become payable. None of the above charges are profit items and only contribute to the cost of late cancellation/lost business.

    Do I need to provide parking?
    As you know parking in and around London can be problematic and extremely costly (depending on the area) if a parking space can be reserved for our engineer it would be appreciated and help increase efficiency of the service provided (no feeding meters etc or mobile app updating). The quote we have provided does not include the cost of parking and/or congestion charge which will be added to the final invoice (if applicable). Please inform your personal account manager if any special parking instructions like parking permit/free parking can be provided. For properties on the rim of the congestion zone and it is not possible for our engineer to attend without entering/clipping the charge zone, we may need to add the charge to the final bill ? Please check with your personal account manager in advance of your appointment if you’re not sure?

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