Condensure Installation

Condensure Installation

  • Prices start from £176 + Vat
  • A No Freeze Guarantee
  • A Fixed Price (Labour & Materials Included)
  • Fitting in line with Manufacturers & Gas Safe Regulations
  • Our engineer's expertise

Worcester Bosch CondenseSure Installation London

In 2018, the UK was hit with a cold weather front that brought about the ‘Beast from the East’. This was a difficult time for many households, especially those that experienced boiler shutdowns due to sub-zero temperatures. Many people do not realise that most of these shutdowns could have been avoided. Being prepared is the best way to deal with sub-zero temperatures.

If you’ve ever experienced loss of heating or hot water during freezing temperatures, you know it’s not a pleasant experience. Often, the culprit is a frozen condensate pipe, which prevents your boiler from functioning. This may happen even if your heating and hot water worked perfectly before. The cause of this is a blockage in the condensate pipe due to ice build-up. To prevent this from happening, you should take steps, such as insulating the pipe, installing a trace heater or pipe, and ensuring the pipe has a fall or slope to help with proper drainage.

Following these measures, you can safeguard your boiler from a ‘freeze’ and continue to have constant heat and hot water. For more assistance, seek help from a professional or refer to the manufacturer’s handbook.

Regarding your condensate pipe, it’s important to ensure it’s the correct diameter. The ideal size is either 30mm or 32mm OD (outside diameter). One option to help protect the condensate pipe or any other pipes from frost and condensation is lagging them with flexible polyethene. If you have a Worcester Bosch boiler, the manufacturers recommend a component called a CondenseSure™ (WB trade name), which will prevent the freezing of the condensate pipe.

The winter season often ushers in severe and unpredictable weather patterns, which can cause heating problems for many homeowners. One common issue is the freezing of externally routed condensate piping. A CondenseSure™ accessory is a low-cost solution compatible with any condenser boiler and works with new and old gas boilers. If your condensate pipe is not lagged, it’s likely to freeze in zero temperatures.

Zero Operating Costs

With CondenseSure, you’ll enjoy the advantage of a solution that doesn’t add additional expense to your energy bill.

Universal Compatibility

Designed to fit and install a wide range of boiler makes and models.

Extreme Cold Weather Endurance

Tested under rigorous conditions, including a 48-hour test at -15°C, CondenseSure™ will prevent freezing even in the most severe temperatures.

Simplicity and Durability

CondenseSure operates with simplicity and reliability, free from any moving parts, minimising the chances of mechanical complications due to its robustness.

Applicability Across Fuel Types

Whether your boiler is gas-fired, oil-fired or condensing, CondenseSure™ works across the spectrum.

No Need for Additional Insulation

Eliminating the requirement for extra pipe insulation, CondenseSure streamlines the installation process.

Flexible Installation

Whether wall-mounted or positioned beneath the boiler, CondenseSure™ offers installation flexibility.

Longevity Assurance

Built to last, CondenseSure™ guarantees enduring performance that stands the test of time.

If you’ve never used serviceteam London before, and you need reassurance, then go to the customer review platforms on Checkatrade or Trustpilot. If you like the reviews and need assistance, contact us today!

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What's included in this service?

  • Fault diagnosis and repair: Our engineer will assess and diagnose the issue with your system, aiming to resolve it within the first hour. A fixed price applies to this service. In cases where the resolution extends beyond the initial hour or requires additional parts, we will always offer you a fixed price quote before proceeding. Your authorisation is essential before any further work is undertaken.
  • Further work quotes: Our expert engineer will inform you if replacement parts are needed and provide a fixed-price quotation.
  • Swift Emergency Response: We understand the urgency of heating issues. That’s why we often provide the convenience of same-day or next-day appointments.
  • Tap into our engineers’ expertise.: No need to be tied down to an annual contract, as you can access our engineers’ expertise without one.
  • Comprehensive Guarantee: We stand by the quality of our work in London. That’s why replacement parts and workmanship come with a 12-month guarantee, giving peace of mind.

What will it cost:

We charge a fixed price starting from £176 + when booked online.
Our engineer will assess, supply and install the new CondenseSure? Syphon to your existing pipework. On rare occasions where we cannot install the new CondenseSure? to your existing pipework, we will always provide you with a revised quotation and won’t proceed without your authorisation.

What's not included in this service?

  • Any ULEZ or parking charges (unless a parking permit can be provided for the duration of the engineer’s visit).
  • Any extra materials, if required, will provide you with a further work quote.
  • Domestic installation only.

Condensure Installation
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Frequently Asked Questions

Q: How often should a domestic boiler be serviced?

Scheduling a heating service every 12 months is advised to ensure optimal performance.

Q: What fault code indicates a frozen condensate pipe in a Worcester boiler?

In Worcester Bosch boilers, the fault code for a frozen condensate pipe is EA299. If this flashes and the Worcester boiler shuts down. The pipe can be thawed by pouring warm water over it. This should then return the boiler to normal working conditions. However, It will happen again unless you lag the pipes.

Several other common fault codes that signify frozen condensate pipes include F28 Fault code or F29 for Vaillant boilers and E133 or E28 for Baxi boilers.


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