What's included in this service?
We are regularly contacted to replace light bulbs for both domestic and commercial customers.
From conventional light bulbs, halogen spotlights, LED bulbs to fluorescent tubes. Our expert engineers can source and replace a range even the most specialist of lamps.
Our NICEIC registered electricians expertly fit all types of lighting, transformers and drivers and hold a wide range of van stock meaning we usually have the correct parts for replacement on the day of the visit.
*On rare occasions where your bulbs are of a more specialist nature than we stock in our vans, our engineer will contact the wholesalers and provide you with an extra over cost before replacing.
For more in depth information about our electrical repair services contact our office and speak to one of our maintenance advisers
What's not included in this service?
Q: Why does my light stop working?
A: Well there are a number of things involved if one of them get hurts the light will stop working, here's how to deal with it, Turn off the electricity supply and Checkout the existing bulb properly, if still the issue remains, then replicate the bulb, and if the light does not blow with a new bulb, then it might be something wrong with a circuit breaker or fuse, start checking the circuit breaker and light may start blowing.
Q: Do I need to call an electrician to fix my light switch?
A: Well Replacing a light switch is not that difficult it can be easily replaced but sometimes it can be worse if you are unaware of the principles of electricity and electrical work, then calling a professional electrician is the best option to go for it. Get in touch with our professional and experienced electrician as they are able to carry out any kind of electrical work.
Q: How much does Serviceteam charge to repair a switch?
A: Well when your switches, lights or any other appliances related to light is out of date the only way to get rid of it is to replace it, we charge £95 + Vat to replace and install 10 new lights however additional charges for each bulb is £5 + Vat Contact service team at 020 3553 7347 to get a professional electrical engineer at your doorstep within minimum time.
Q: How long does a led bulb last?
A: If the led light bulb is properly maintained and a proper electric current is supplied, they should last far longer than other bulbs however an individual led light bulb can last up 100,00 hours.
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Find a service
All our services come with a clear and fixed price so you always know where you stand
Make a booking
A member of the team will always contact you, to discuss the service in advance of our visit
Relax in the knowledge that you wonít be charged until the job is completed to your satisfaction
Choose your preferred method?
If not now but certainly in the future you’re likely to have something in your home or premises that needs repairing or replacing? When you do we have various ways we can approach your job;
Serviceteam completes so many jobs during a year that we can often provide you with a fixed price for the works without attending Other jobs require am enquiry to be raised, so we can compile a quotation. Any photos provided will help us to assess requirements. If your project is large or complex, we will assign one of our qualified engineers to visit and prepare a detailed quotation. Alternatively, you can select serviceteam’s Pay by Time option, certainly if you have an emergency or a “to do” list made up of one or several minor jobs. When on site our engineer will appraise the works required and give an indication of how long the works are expected to take. If we are unable to complete the works within the first visit due to the need for extra time or materials, then we will provide you with a fixed price quotation for the extended works for consideration and authorization before proceeding.
Enquiries can be logged through our website, email, WhatsApp or by calling 020 3538 7067.
What happens next?
When booking online the details of your job, including your preferred time slot/s will be sent to our scheduling department where within one working hour, scheduling will assign the appropriately qualified engineer to your job. You will also receive an alert via email confirming your appointment. You can view details of your job and see a photo of the engineer who will be visiting. If we are unable to accommodate your job at the time requested, due to high demands on our resources, we will be in touch with alternative dates.
Good to know about your deal?
If our tradesperson assesses your job and believes that the scope of the works need adjusting in terms of time/materials and price, they will seek you approval before the work begins.
How are tradespeople verified?
All our tradespeople have the relevant trade specific qualifications, have been rigorously screened and come under serviceteam’s insurance policies.
How do we charge?
At the point of booking your service we will log your preferred payment details card number etc. Payment will not be taken from your credit/debit card until the works have been completed, usually within 24 hours. Please note credit card transactions are limited to £150.00. maximum. A copy of your paid invoice and a job-sheet will be emailed to you when payment has been approved. Our dedicated Operations Team, based in London, are on call to discuss any current or future jobs as well as managing your project through to completion. If you prefer to pay with a different card to the one used when booking your appointment, please ask our trades person whilst on site to call the office and update your details.
How do refunds work?
You are eligible for a refund if you cancel within 14 days of booking or the job has not been started and is not within the cancellation time frame.
What if I want to cancel the appointment?
We understand that priorities and plans change, and you may need to rearrange/cancel your booking. Should this be the case please let us know as soon as possible so we can make the necessary alterations to our work schedules. If we don’t receive enough notice of your cancellation or appointment rescheduling within the terms outlined below, then there is a possibility you will be charged a cancellation fee.
(1.) A charge of £10.00 (ten pounds) will be payable if the service is cancelled within 24 hours. (2.) If the scheduled appointment is cancelled within 12 hours (or less) a 50% charge of the booking fee will be applied (3.) If the appointment is cancelled when engineer arrives at the property (on the doorstep - photos and times will be provided) and within our texted 3-hour time slot the full booking fee will become payable. None of the above charges are profit items and only contribute to the cost of late cancellation/lost business.
Do I need to provide parking?
As you know parking in and around London can be problematic and extremely costly (depending on the area) if a parking space can be reserved for our engineer it would be appreciated and help increase efficiency of the service provided (no feeding meters etc or mobile app updating). The quote we have provided does not include the cost of parking and/or congestion charge which will be added to the final invoice (if applicable). Please inform your personal account manager if any special parking instructions like parking permit/free parking can be provided. For properties on the rim of the congestion zone and it is not possible for our engineer to attend without entering/clipping the charge zone, we may need to add the charge to the final bill ? Please check with your personal account manager in advance of your appointment if you’re not sure?