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    Serviceteam London Home

    Get your Gas Hob or Cooker
    Replaced in London
    from £47.50 + Vat

    What's included in this service?

    Our Gas Safe registered engineers are fully qualified to install your hob or cookers safely.
    We charge “by time” to install new gas hobs and cookers. Our engineer will arrive, assess what needs doing and give you an accurate estimate before he starts the work. If you are happy to proceed he will get on with the tasks straight away.
    We will also contact you before our visit to confirm if you or we will be supplying the new appliance.

    • Step 1 – You book a gas safe engineer Choose a convenient appointment time and day that suits your busy schedule.
    • Step 2 – A Gas advisor will contact you in advance to discuss your requirements, explain your options, help you choose your new appliance and agree if you or we will be supplying it.
    • Step 3 – Assess works on site Our expert Serviceteam engineer will arrive on the date you have chosen. He will evaluate your kitchen and make sure the existing gas connections are safe to use and meet legal requirements.
    • Step 4 – Accurate estimate having assed works on site, our engineer will provide you with an accurate estimate, for you to approve before starting works.
    • Step 5 – Installation if authorised to proceed our engineer will follow the following steps
      Disconnect the existing cooker, un-box and check the new product.
      Connect to an existing gas pipe and verify that the gas supply is gas tight.
      Test the cooker to make sure it’s working, and ready to use to the manufacturer’s specification and industry standard.
      Perform a full health and safety check and provide you with a Gas Appliance Installation Certificate
      Take the packaging from your new appliance away. If you purchase our removal and recycling service we’ll also take your old appliance away.
    • Step 6 – We give you peace of mind When your appliance is installed; it comes with a minimum 1 year manufactures guarantee as standard, which means if something happens you can call us any time, any day of the year.

    What's not included in this service?

    • Any congestion zone, ULEZ or parking charges - This will be added at cost to the final bill (unless a parking permit for the duration of the visit is provided).

    What will it cost?

    We charge “by time” to install new gas hobs and cookers. Our engineer will arrive, assess what needs doing and give you an accurate estimate before he starts the work. If you are happy to proceed he will get on with the tasks straight away.

    If you would rather a fixed price no obligation quote before we attend, simply contact one of our maintenance advisors who, with a brief description of your requirements will prepare your quotation.

      More questions about installing a hob? Read our Facts and FAQs


    Our Gas Safe registered engineers are fully qualified to install your hob or cookers safely.

    Why buy your cooker or hob from us?

    • Highly qualified engineers our professional engineers work in a clean and tidy way and take pride in all aspects of work they complete.

    • We provide installation certificate to show that your new appliance has been installed in line with gas safe regulations and is ready to use.

    • Recycle your old cooking appliance if you want us to we can take away your old cooking appliance.

    • Any day of the week you can arrange a visit from one of our engineers.

    Here’s what we’ll do…?

    Step 1 – You book a gas safe engineer Choose a convenient appointment time and day that suits your busy schedule.

    Step 2 – A Gas advisor will contact you in advance to discuss your requirements, explain your options, help you choose your new appliance and agree if you or we will be supplying it.

    Step 3 – Assess works on site Our expert Serviceteam engineer will arrive on the date you have chosen. He will evaluate your kitchen and make sure the existing gas connections are safe to use and meet legal requirements.

    Step 4 – Accurate estimate having assed works on site, our engineer will provide you with an accurate estimate, for you to approve before starting works.

    Step 5 – Installation if authorised to proceed our engineer will follow the following steps

    • Disconnect the existing cooker, un-box and check the new product.

    • Connect to an existing gas pipe and verify that the gas supply is gas tight.

    • Test the cooker to make sure it’s working, and ready to use to the manufacturer’s specification and industry standard.

    • Perform a full health and safety check and provide you with a Gas Appliance Installation Certificate

    • Take the packaging from your new appliance away. If you purchase our removal and recycling service we’ll also take your old appliance away.

    Step 6 – We give you peace of mind When your appliance is installed; it comes with a minimum  1 year manufactures guarantee as standard, which means if  something happens you can call us any time, any day of the year.

    FAQs

    Q: Do i need to call an engineer to install a gas-hob?

    A: Well installing a new gas hob by yourself can be a difficult work,However installing a gas hob requires special relevant qualification and knowledge, serviceTeam recommends you to hire a professional gas safe registered engineer to install your gas hob safely and legally. contact our team to get your engineer at your doorstep.

    Q: What is a bad Thermocouple?

    A: If your flame light does not blow and you are sure the gas is on, and if your flam blows and goes out when you release the gas control after holding in for the recommended time, than that’s probably the sign of bad thermocouple, however you can easily fix it to overcome thermocouple malfunction.

    Q: How to deal with a bad Thermocouple?

    A: Well to deal with a bad thermocouple you have to Remove the thermocouple from pilot assembly, by using steel wool to clean the tip, that might have accorded due to improper pilot flame.however clean the threads of the nuts by using an eraser from a pencil that connects the thermocouple to control the valve and then tight it again.

    Q: What if your pilot light won’t stay lit?

    A: Well, the gas supply to pilot assembly is controlled by the thermostatic valve, if the thermocouple is okay and still your pilot light won’t stay lit, then probably your thermostatic valve is not working and the only way to get rid of this shit is the replacement of this valve should be performed by a trained gas safe engineer or technician.

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    The serviceteam process

    Choose your preferred method? If not now but certainly in the future you’re likely to have something in your home or premises that needs repairing or replacing? When you do we have various ways we can approach your job;
    • Serviceteam completes so many jobs during a year that we can often provide you with a fixed price for the works without attending
    • Other jobs require am enquiry to be raised, so we can compile a quotation. Any photos provided will help us to assess requirements.
    • If your project is large or complex, we will assign one of our qualified engineers to visit and prepare a detailed quotation.
    • Alternatively, you can select serviceteam’s Pay by Time option, certainly if you have an emergency or a “to do” list made up of one or several minor jobs. When on site our engineer will appraise the works required and give an indication of how long the works are expected to take. If we are unable to complete the works within the first visit due to the need for extra time or materials, then we will provide you with a fixed price quotation for the extended works for consideration and authorisation before proceeding.
    Enquiries can be logged through our website, email, WhatsApp or by calling 020 3538 7067.

    What happens next?
    When booking online the details of your job, including your preferred time slot/s will be sent to our scheduling department where within one working hour, scheduling will assign the appropriately qualified engineer to your job. You will also receive an alert via email confirming your appointment. You can view details of your job and see a photo of the engineer who will be visiting. If we are unable to accommodate your job at the time requested, due to high demands on our resources, we will be in touch with alternative dates.

    Good to know about your deal?
    If our tradesperson assesses your job and believes that the scope of the works need adjusting in terms of time/materials and price, they will seek you approval before the work begins.

    How are tradespeople verified?
    All our tradespeople have the relevant trade specific qualifications, have been rigorously screened and come under serviceteam’s insurance policies.

    How do we charge?
    At the point of booking your service we will log your preferred payment details card number etc. Payment will not be taken from your credit/debit card until the works have been completed, usually within 24 hours. Please note credit card transactions are limited to £150.00. maximum. A copy of your paid invoice and a job-sheet will be emailed to you when payment has been approved. Our dedicated Operations Team, based in London, are on call to discuss any current or future jobs as well as managing your project through to completion. If you prefer to pay with a different card to the one used when booking your appointment, please ask our trades person whilst on site to call the office and update your details.

    How do refunds work?
    You are eligible for a refund if you cancel within 14 days of booking or the job has not been started and is not within the cancellation time frame.

    What if I want to cancel the appointment?
    We understand that priorities and plans change, and you may need to rearrange/cancel your booking. Should this be the case please let us know as soon as possible so we can make the necessary alterations to our work schedules. If we don’t receive enough notice of your cancellation or appointment rescheduling within the terms outlined below, then there is a possibility you will be charged a cancellation fee.

    Cancellation windows
    (1.) A charge of £10.00 (ten pounds) will be payable if the service is cancelled within 24 hours. (2.) If the scheduled appointment is cancelled within 12 hours (or less) a 50% charge of the booking fee will be applied (3.) If the appointment is cancelled when engineer arrives at the property (on the doorstep - photos and times will be provided) and within our texted 3-hour time slot the full booking fee will become payable. None of the above charges are profit items and only contribute to the cost of late cancellation/lost business.

    Do I need to provide parking?
    As you know parking in and around London can be problematic and extremely costly (depending on the area) if a parking space can be reserved for our engineer it would be appreciated and help increase efficiency of the service provided (no feeding meters etc or mobile app updating). The quote we have provided does not include the cost of parking and/or congestion charge which will be added to the final invoice (if applicable). Please inform your personal account manager if any special parking instructions like parking permit/free parking can be provided. For properties on the rim of the congestion zone and it is not possible for our engineer to attend without entering/clipping the charge zone, we may need to add the charge to the final bill ? Please check with your personal account manager in advance of your appointment if you’re not sure?

    new boiler installation

    Annual Boiler Breakdown

    Accreditations 2020