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    Serviceteam London Home

    Emergency Toilet Repairs
    & Toilet Installation in London
    from £65 + Vat per half an hour

    Hire Experienced Toilet Plumbers In London

    Where would we be if it hadn’t been for Sir John Harrington? Well, literally ‘up to our necks in it!’ John who, I hear you ask? Well, he was the Godson of Queen Elizabeth 1, an English courtier (companion/advisor). It was he who devised a 2 foot bowl waterproofed with pitch, resin and wax, which was fed by water from an upstair cistern. Who knows, maybe the term ‘the John’ originates from him? It was a great invention, but had its drawbacks.

    The toilet bowl had a straight pipe allowing those ‘nasty niffs’ to return to the room, phew! Then along came Alexander Cummings, a watchmaker from Edinburgh, who patented the first flush toilet design in 1775. Cummings added a simple but imaginative alteration, that changed all that. He added the ‘S’ bend.

    This clever adaptation permanently kept water in the toilet bowl and in the sewer (where it belonged). It also prevented those strong odours creeping back into the toilet/bathroom or rest of the house. So, where did all our waste go back then? Mostly onto the streets of London and in the River Thames! Not good as the Thames was also used as a source of drinking water and washing. The summer of 1858 saw the "Great Stink" overwhelm London.

    Typhoid fever and cholera swept the nation. Along came Joseph Bazalgette who in 1870 and after several years, finally completed the underground sewer system directing our poo downstream of the city of London into the Thames Estuary (at high tide). We all benefit from these inventors genius even today, every time we flush our toilet.

    What's included in this service?

    Our toilet plumbing engineers are skilled at repairing all types of toilets including...

    One of our expert engineers will inspect your toilet and give you a repair estimate. If you’re happy for him to proceed he will fix it, however big or small the job.

    We look forward to hearing from you either using our online booking form or feel free to give us a call and one of our friendly customer service staff will be on hand to guide you through any questions you may have or if you want to read any of our reviews please check our Checkatrade or Which? reviews.

    • A fixed price. There are no hidden charges and we’ll ensure you’re happy with the price before we proceed with the work.
    • Emergency response. We can usually offer same-day or next-day appointments.
    • Accurate diagnosis guarantee. We are so confident in the quality of our engineers, that we can correctly diagnose your fault within the 1st Half hour otherwise you won’t be charged.
    • Tap into our engineers’ expertise without being tied down to an annual contract.
    • A year-long guarantee on our work so you have peace of mind

    What's not included in this service?

    • Any congestion zone, ULEZ or parking charges - This will be added at cost to the final bill (unless a parking permit for the duration of the visit is provided).

      More questions about our Emergency Toilet Repair product? Read our FAQs

    We take the good old WC for granted, it will always do its job when called upon – won’t it? Only if we keep it well maintained to ensure all human waste is flushed successfully away from your property.
    Are there any signs that indicate things aren’t as they should be: –

  • The flushing process is not as it used to be
  • Several flushes needed before the bowl is cleared
  • Flushing valve or syphon not opening……….
  • It can be frustrating especially if it’s brown and you can’t flush it down!
    It’s bad enough when you have previously noticed issues but have not taken action to prevent any longer term problems developing? We know if anything is going to happen, it will happen when we least expect it and are least prepared. That’s why serviceteam Ltd are here to help you through all sorts of toilet/plumbing emergencies when they happen. Call us now before the issue gets worse.
    Oh, and as a gesture of goodwill we won’t charge if a problem is not detected within the first half hour. We can’t be fairer than that!

    Some more services our professional team will repair for you:

    What else in our Toilet repair Service

    Some more services our professional team will repair for you:

  • Overflowing toilet.
  • Leaks.
  • Loose toilet bowl.
  • Problems in flushing.
  • Syphon replacement.
  • Toilet replacement.
  • Pipes Fittings.
  • Isolation valve installation.
  • Blocked toilets and sinks.
  • Why Us?

    We have fixed prices for each of your projects. Once you consult us our plumbing team will attend your property to thoroughly inspect the situation. After a detailed inspection, we will prepare an estimate. After your approval, our tradespeople will begin work immediately. There are no extra or hidden charges

    Quick Response

    Our friendly head office team will listen and manage your call professionally! After a few details have been taken an appointment will be arrange, hopefully on the same day (subject to availability). Our tradespeople will at your property within the time frame given.

    Quick and Accurate Diagnosis

    Among the many positive things serviceteam Ltd is renowned for is professionalism, which is still a prominent feature of our services. With highly skilled tradespeople we are confident that our team will identify any fault within the first half an hour.

    Years of Experience and Customer Satisfaction

    For advice and help with you project our friendly team of advisors will provide helpful information as will our tradespeople when on site. We have over the years gained trust and recognition from our customers which can be confirmed by accessing our customer review platform on Checkatrade or TrustPilot. We have achieved this by employing professionally trained tradespeople with considerable experience within their chosen field, to ensure everything goes according to plan.

    FAQs

    Q:Why does my toilet bubble and gurgle when it flushes?
    A: It might be a fault in the fill valves, it may be a clog creating negative air pressure, instead of flowing through the pipe freely, the air pushes it back causing a bubbling/gurgling noise.
    You may see the the toilet water bubble which means the toilet or drain line has a blockage? It could be a build up of calcium on the internal bore of the pipe or something similar?

    Q:What does it mean if your toilet makes a hissing sound?
    A: Usually as water passes through a restricted opening (under pressure) it generates vibrations that is heard as ‘hissing’. This may suggest the valve needs replacing.

    .
    Q: My toilet keeps refilling?
    A: This can happen randomly (referred to as ‘ghost filling’) or continually fills after a flush. It usually indicates the flush valve is not seating correctly due to a part having worn. Not good if you’re on a water meter!
    It’s easily fixed with the correct professional help.

    Q: Increase the power of the toilet flush?
    A: If you feel the strength of the flush is insufficient to remove the waste here is a simple guide to solving this problem. Due to water conservation programmes the fill level on many toilets is lower than before. Water conservation is great but if we aren’t getting a clean flush it can cause other problems i.e. waste not being washed completely into the external sewer. It will then harden and cause a build up point, for further waste to adhere to. It gets bigger until you experience back pressure and your toilet starts overflowing!

    1. Remove the lid from your cistern and locate the water level line (scribed on the rear of the cistern attached to the wall).
    2. If the water level is below the scribed water line, it means the amount of water in the cistern is insufficient to remove the waste.
    3. Increase the water level fill setting on the float valve. This allows more water into the cistern. This can be done either by hand or with a screwdriver.
    4. Flush the toilet, if the water is level with the line on the rear of the cistern all good. This should give a stronger and cleaner flush.

    Should the above not work then it’s time to call serviceteam Ltd. We will attend to any plumbing issues 24/7 our qualified professionals will be with you as soon as is practically possible. Your satisfaction is our aim!

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    2   Emergency response

    3   Correct diagnosis guarantee

    4   Our engineers’ expertise

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    The serviceteam process

    Choose your preferred method? If not now but certainly in the future you’re likely to have something in your home or premises that needs repairing or replacing? When you do we have various ways we can approach your job;
    • Serviceteam completes so many jobs during a year that we can often provide you with a fixed price for the works without attending
    • Other jobs require am enquiry to be raised, so we can compile a quotation. Any photos provided will help us to assess requirements.
    • If your project is large or complex, we will assign one of our qualified engineers to visit and prepare a detailed quotation.
    • Alternatively, you can select serviceteam’s Pay by Time option, certainly if you have an emergency or a “to do” list made up of one or several minor jobs. When on site our engineer will appraise the works required and give an indication of how long the works are expected to take. If we are unable to complete the works within the first visit due to the need for extra time or materials, then we will provide you with a fixed price quotation for the extended works for consideration and authorisation before proceeding.
    Enquiries can be logged through our website, email, WhatsApp or by calling 020 3538 7067.

    What happens next?
    When booking online the details of your job, including your preferred time slot/s will be sent to our scheduling department where within one working hour, scheduling will assign the appropriately qualified engineer to your job. You will also receive an alert via email confirming your appointment. You can view details of your job and see a photo of the engineer who will be visiting. If we are unable to accommodate your job at the time requested, due to high demands on our resources, we will be in touch with alternative dates.

    Good to know about your deal?
    If our tradesperson assesses your job and believes that the scope of the works need adjusting in terms of time/materials and price, they will seek you approval before the work begins.

    How are tradespeople verified?
    All our tradespeople have the relevant trade specific qualifications, have been rigorously screened and come under serviceteam’s insurance policies.

    How do we charge?
    At the point of booking your service we will log your preferred payment details card number etc. Payment will not be taken from your credit/debit card until the works have been completed, usually within 24 hours. Please note credit card transactions are limited to £150.00. maximum. A copy of your paid invoice and a job-sheet will be emailed to you when payment has been approved. Our dedicated Operations Team, based in London, are on call to discuss any current or future jobs as well as managing your project through to completion. If you prefer to pay with a different card to the one used when booking your appointment, please ask our trades person whilst on site to call the office and update your details.

    How do refunds work?
    You are eligible for a refund if you cancel within 14 days of booking or the job has not been started and is not within the cancellation time frame.

    What if I want to cancel the appointment?
    We understand that priorities and plans change, and you may need to rearrange/cancel your booking. Should this be the case please let us know as soon as possible so we can make the necessary alterations to our work schedules. If we don’t receive enough notice of your cancellation or appointment rescheduling within the terms outlined below, then there is a possibility you will be charged a cancellation fee.

    Cancellation windows
    (1.) A charge of £10.00 (ten pounds) will be payable if the service is cancelled within 24 hours. (2.) If the scheduled appointment is cancelled within 12 hours (or less) a 50% charge of the booking fee will be applied (3.) If the appointment is cancelled when engineer arrives at the property (on the doorstep - photos and times will be provided) and within our texted 3-hour time slot the full booking fee will become payable. None of the above charges are profit items and only contribute to the cost of late cancellation/lost business.

    Do I need to provide parking?
    As you know parking in and around London can be problematic and extremely costly (depending on the area) if a parking space can be reserved for our engineer it would be appreciated and help increase efficiency of the service provided (no feeding meters etc or mobile app updating). The quote we have provided does not include the cost of parking and/or congestion charge which will be added to the final invoice (if applicable). Please inform your personal account manager if any special parking instructions like parking permit/free parking can be provided. For properties on the rim of the congestion zone and it is not possible for our engineer to attend without entering/clipping the charge zone, we may need to add the charge to the final bill ? Please check with your personal account manager in advance of your appointment if you’re not sure?

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