What's included in this service?
This is a one-off ‘deep clean’ of your heating system. It makes sure everything’s working properly by removing sludge that has built up in your radiators and pipe work over time. This will help prevent your boiler corroding, helps your system work for longer, and reduces the risk of breakdowns.
We look forward to hearing from you either using our online booking form or feel free to give us a call and one of our friendly customer service staff will be on hand to guide you through any questions you may have or if you want to read any of our reviews please check our Checkatrade or Which? reviews.
What's not included in this service?
This is a one-off ‘deep clean’ of your heating system. It makes sure everything’s working properly by removing sludge that has built up in your radiators and pipe work over time. A power flush will help prevent your boiler corroding, helps your system work for longer, and reduces the risk of breakdowns.
We are so confident about the results we achieve with our system power flush that it comes with a three year 100% Money Back Guarantee against re-sludging.
For a fixed price of £415 + VAT we will complete a deep clean on your central heating system (power flush). The price allows for up to 8 radiators add £35.00 + VAT for each additional radiator.
It’s recommended you consider having a Magnetic System Filter installed following your power flush.
For more information about our power flush you should contact our office and speak to one of our maintenance advisors.
Q: How much service team charge for a Powerflush?
A: A service team will charge a fixed price of £415+Vat, however additional changes may result to additional charges. This is a one-off "deep clean" of your heating system it includes to remove all sludges that have built up in a radiator and pipes and ensure that every thing is working fine..
Q: Do I need a power flush?
A: Depends on the level of rust in your system. If you have never had a powerflush done before, your system probably needs it. However, the only real way to know if you need one done is to have a professional look and provide an opinion.
Q: Does power flushing systems work?
A: Yes they clean the system internally. This stops further damage and future breakdowns related to sludge/rust.
Q: How long does it take to do a power flush?
A: It depends on how much sludge is in your system and the system layout. Basic idea: Half a day for a small system and a full day for a large one.
Q: Does power flushing cause leaks?
A: Not that high a risk and only as a result of the existing system condition. Our engineer will check all visible pipework and ensure the system is holding pressure before he leaves.
Q: Who demands that the systems should be power flushed and why?
A: Most boiler insurance schemes will want your system power flushed as standard. Manufacturers of your boiler before they do any work. Why? Most central heating problems relate directly to sludge or limescale in your system.
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If not now but certainly in the future you’re likely to have something in your home or premises that needs repairing or replacing? When you do we have various ways we can approach your job;
What happens next?
When booking online the details of your job, including your preferred time slot/s will be sent to our scheduling department where within one working hour, scheduling will assign the appropriately qualified engineer to your job. You will also receive an alert via email confirming your appointment. You can view details of your job and see a photo of the engineer who will be visiting. If we are unable to accommodate your job at the time requested, due to high demands on our resources, we will be in touch with alternative dates.
Good to know about your deal?
If our tradesperson assesses your job and believes that the scope of the works need adjusting in terms of time/materials and price, they will seek you approval before the work begins.
How are tradespeople verified?
All our tradespeople have the relevant trade specific qualifications, have been rigorously screened and come under serviceteam’s insurance policies.
How do we charge?
At the point of booking your service we will log your preferred payment details card number etc. Payment will not be taken from your credit/debit card until the works have been completed, usually within 24 hours. Please note credit card transactions are limited to £150.00. maximum. A copy of your paid invoice and a job-sheet will be emailed to you when payment has been approved. Our dedicated Operations Team, based in London, are on call to discuss any current or future jobs as well as managing your project through to completion. If you prefer to pay with a different card to the one used when booking your appointment, please ask our trades person whilst on site to call the office and update your details.
How do refunds work?
You are eligible for a refund if you cancel within 14 days of booking or the job has not been started and is not within the cancellation time frame.
What if I want to cancel the appointment?
We understand that priorities and plans change, and you may need to rearrange/cancel your booking. Should this be the case please let us know as soon as possible so we can make the necessary alterations to our work schedules. If we don’t receive enough notice of your cancellation or appointment rescheduling within the terms outlined below, then there is a possibility you will be charged a cancellation fee.
(1.) A charge of £10.00 (ten pounds) will be payable if the service is cancelled within 24 hours. (2.) If the scheduled appointment is cancelled within 12 hours (or less) a 50% charge of the booking fee will be applied (3.) If the appointment is cancelled when engineer arrives at the property (on the doorstep - photos and times will be provided) and within our texted 3-hour time slot the full booking fee will become payable. None of the above charges are profit items and only contribute to the cost of late cancellation/lost business.
Do I need to provide parking?
As you know parking in and around London can be problematic and extremely costly (depending on the area) if a parking space can be reserved for our engineer it would be appreciated and help increase efficiency of the service provided (no feeding meters etc or mobile app updating). The quote we have provided does not include the cost of parking and/or congestion charge which will be added to the final invoice (if applicable). Please inform your personal account manager if any special parking instructions like parking permit/free parking can be provided. For properties on the rim of the congestion zone and it is not possible for our engineer to attend without entering/clipping the charge zone, we may need to add the charge to the final bill ? Please check with your personal account manager in advance of your appointment if you’re not sure?