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Scoped work quotations

Bespoke scoped work Quotations

We always aim to fix the price for you as quickly as we can, if you prefer we can scope the job before you incur any costs? We’ll come to you to discuss your needs, then give you a detailed scope of work and fixed price.

Even if more time or materials are needed than originally planned, the price stays the same as per your original quote. Prices won’t change unless the scope of work changes too.

No matter the size of the job, you’ll always know exactly what to expect. No hidden costs, just tradespeople you can rely on and a job done well.

In order to provide you the best customer service, we have created two options for you choose; by photos or by site survey & quote visit.

  • Free of charge
    quotes from photos

    • We can accurately provide quotations for minor maintenance tasks from photos.

    • We accept photos and videos by email or via our Business WhatsApp account from which our estimators will compile a quotation based on the information provided.

    • Our Business WhatsApp account is 07903192884 and our email address is servicedesk@serviceteam.co.uk

    • Please note: Estimates prepared from photos/emails are based on the information provided and are subject to a site survey. On the day, and within the first 30 minutes on site our engineer will assess the quoted works before commencing. On occasions when further information or unexpected complications crop up before or during the work/s which changes the initial specification it could/may increase costs (if so, a revised quotation will be issued)




  • Site Survey
    & Quotation Visit

    • Choose this option when you’re confident a diagnosis is not required but deemed complex enough to need a site visit to assess the work/materials/equipment required.

    • The site survey visit will allow us to produce a fixed price quotation.

    • A site survey costs £35+VAT and payable at the end of the visit. However, should you wish to proceed with the work/s and the total value of the work reaches or exceeds £500 the survey fee will be deducted from the final invoice.

    • The engineer will then prepare a quote for the entire job.

    • Approximately half an hour is required for a survey visit to gather essential information, with our trade’s person returning another day to undertake the work. However, sometimes it’s possible to complete the work on the same visit.

    • Please bear in mind that a site survey/quote visit does not involve any diagnosis, investigation, trace or use of tools or manual labour. This specific service is designed to provide a quote for existing and known works. For example, ‘I need a quote for a replacement radiator’ – all good meets criteria quote supplied. Please can I have a quote to repair my boiler – does not meet with criteria – as the fault is unknown requiring diagnosis quote not provided.




  • Existing Client
    Site Survey & Quote Visits
    Free of Charge

    • If the work is not urgent and you are prepared to wait until a trade’s person is in your area or nearby, we will undertake the site survey and quote visit free of charge.

    • To qualify you need to:

    • Exist on our current date base and have used a paid service over the last 12 months.

    • Don’t worry if you’re not an existing client as soon as you used our paid services you will be on the database and entitled to any future discounts etc.

    • Be flexible with appointment availability so we can plan when our trades people are next in the vicinity i.e. reactive quotes needing instant completion or within a specific time frame would not qualify as Free of Charge.

    • However, if the work is not urgent and you’re happy for us to collect keys from a local agent (if applicable) we can complete the survey without you taking time off work. Alternatively, feel free to contact to obtain an indication of when we are next in, or close to your property’s post code. As an existing client our visit and quotation will be Free of Charge.

    • Please bear in mind that a site survey and quote visit appointment does not involve diagnosis, investigation, trace or any use of tools or manual work. This service is designed to provide a quote for existing works you know already need completing. For example, “can I have a quote for a replacement radiator?”- YES, as it meets with criteria. “Can I have a quote to fix my boiler” – NO, does not meet with the criteria, as the cause of the breakdown is ‘unknown’ and will require thorough fault diagnosis.




Exemptions to the rule – the following works are surveyed and quoted Free Of Charge

  • New Gas Boiler Surveys & Quotes
  • New Electrical Boiler Surveys & Quotes
    • We can accurately provide quotations for minor maintenance tasks from photos.

    • We accept photos and videos by email or via our Business WhatsApp account from which our estimators will compile a quotation based on the information provided.

    • Our Business WhatsApp account is 07903192884 and our email address is servicedesk@serviceteam.co.uk

    • Please note: Estimates prepared from photos/emails are based on the information provided and are subject to a site survey. On the day, and within the first 30 minutes on site our engineer will assess the quoted works before commencing. On occasions when further information or unexpected complications crop up before or during the work/s which changes the initial specification it could/may increase costs (if so, a revised quotation will be issued)




    • Choose this option when you’re confident a diagnosis is not required but deemed complex enough to need a site visit to assess the work/materials/equipment required.

    • The site survey visit will allow us to produce a fixed price quotation.

    • A site survey costs £35+VAT and payable at the end of the visit. However, should you wish to proceed with the work/s and the total value of the work reaches or exceeds £500 the survey fee will be deducted from the final invoice.

    • The engineer will then prepare a quote for the entire job.

    • Approximately half an hour is required for a survey visit to gather essential information, with our trade’s person returning another day to undertake the work. However, sometimes it’s possible to complete the work on the same visit.

    • Please bear in mind that a site survey/quote visit does not involve any diagnosis, investigation, trace or use of tools or manual labour. This specific service is designed to provide a quote for existing and known works. For example, ‘I need a quote for a replacement radiator’ – all good meets criteria quote supplied. Please can I have a quote to repair my boiler – does not meet with criteria – as the fault is unknown requiring diagnosis quote not provided.




    • If the work is not urgent and you are prepared to wait until a trade’s person is in your area or nearby, we will undertake the site survey and quote visit free of charge.

    • To qualify you need to:

    • Exist on our current date base and have used a paid service over the last 12 months.

    • Don’t worry if you’re not an existing client as soon as you used our paid services you will be on the database and entitled to any future discounts etc.

    • Be flexible with appointment availability so we can plan when our trades people are next in the vicinity i.e. reactive quotes needing instant completion or within a specific time frame would not qualify as Free of Charge.

    • However, if the work is not urgent and you’re happy for us to collect keys from a local agent (if applicable) we can complete the survey without you taking time off work. Alternatively, feel free to contact to obtain an indication of when we are next in, or close to your property’s post code. As an existing client our visit and quotation will be Free of Charge.

    • Please bear in mind that a site survey and quote visit appointment does not involve diagnosis, investigation, trace or any use of tools or manual work. This service is designed to provide a quote for existing works you know already need completing. For example, “can I have a quote for a replacement radiator?”- YES, as it meets with criteria. “Can I have a quote to fix my boiler” – NO, does not meet with the criteria, as the cause of the breakdown is ‘unknown’ and will require thorough fault diagnosis.




Exemptions to the rule – the following works are surveyed and quoted Free Of Charge

  • New Gas Boiler Surveys & Quotes
  • New Electrical Boiler Surveys & Quotes

No hidden Extras

What you get from serviceteam

Occassional extra costs

We won't charge for

  • Experienced & vetted tradesmen
  • 5 Star Which? Trusted trader
  • Emergency response
  • 7 day availability for all trades
  • Dedicated Service Support Manager
  • Serviceteam Guarantee on workmanship
  • Peace of mind from trade accreditations
  • Parts and materials used
  • Collection of parts and materials
  • Ultra Low Emission Zone (ULEZ) charge
  • Cost of Parking & Congestion Charge
  • Fuel or travel time
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