Please select a appoiment date

    Get an Energy Performance Certificate (EPC)
    for your London property
    From £72 + Vat

    What's included in this service?

    • A Fixed Price: We will always provide a fixed price for your authorisation before we proceed so you know where you stand.
    • Authorised & Qualified: All EPC inspections are done by our authorized and fully qualified assessors
    • Emergency Response: Choose a date and time that suites your busy schedule and a member of our office team will contact you to confirm your appointment slot.
    • Tap into our engineers expertise: Tips to improve your property’s energy efficiency

    What's not included in this service?

    • Any congestion zone, ULEZ or parking charges which will be added at costs to the final bill (unless a parking permit for the duration of the visit is provided).

    Here is how the energy assessor can help you?

    The most valuable aspect of the EPC report is that it includes advice from our energy assessor on what can be done to reduce the energy usage and carbon emissions of the property. This can lead to some monthly savings and it helps the environment. Here is what the surveyor will check as part of the service:
    • Boilers
    • Radiators
    • Hot water tanks
    • Insulation of the loft
    • Double glazing of windows
    If there is room for improvement, you will be provided with clear instructions on how to achieve it. In turn, this will allow you to apply for an energy efficiency grant which will improve the value of your place.
    • The assessor may include in your report the following:
    • Detailed information on your domestic property carbon dioxide emissions and energy use;
    • What annual savings you may achieve when following the outlined suggestions;
    • How carbon emission ratings would change when home improvements are executed.


    We're committed to working with the best
    The Serviceteam Guarantee gives you the peace of mind for all of our home renovation projects, small or large

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    Why us?

    1   A Fixed Price

    2   5 Star Rated Which? Trusted trader

    3   Our Surveyor's expertise

    4   Emergency response

    5   We’ll aim to get there the same day

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    We're committed to working with the best
    The Serviceteam Guarantee gives you the peace of mind for all of our home renovation projects, small or large

    Find out more

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    How serviceteam works

    your options

    Find a service

    All our services come with a clear and fixed price so you always know where you stand


    Make a booking

    A member of the team will always contact you, to discuss the service in advance of our visit

    Relax Coffee


    Relax in the knowledge that you won’t be charged until the job is completed to your satisfaction

    Frequently Asked Questions

    • Q: Who is responsible for arranging an EPC?
      A: Landlords & owners of properties hold responsibility and is required by law to ensure the provision of an up to date certificate. When it comes to newly raised buildings, the person who has commissioned the project is supposed to receive an energy performance certificate from the builder. You cannot list the building for sale or letting without the certificate. In case an agent has been tasked to market the building/property, they must include a copy of the document in all the commercial media (websites, brochures, written materials) they produce.

    • Q: What happens if I do not get a certificate for my property?
      A: The Department of Finance governs the enforcement of energy performance regulations. If you end up on their radar, you can expect a fine. If you are asked to produce the documentation by an inspector and fail to do so, then you will receive a penalty charge notice. The fine for a home is £200. For other properties, the fine is 12,5% of the net annual value if they fail to provide a buyer/tenant with the documents.

    • Q: How long does the service take?
      A: The time varies and it depends mostly on the size of the property. It wouldn't be particularly useful to give you a time estimate without knowing this type of information. However, we can tell you that a service for a 3-bedroom property should take under one hour.

    • Q: What are the benefits to me?
      A: A better energy rating would make your building/property more marketable. Our recommendations from might prove to be quite useful and significant reduce the bills. Of course, don't forget that this way you comply with the regulations and you won't risk being fined.

    • Q: Do I need to make a new EPC report for every new client or renter?
      A: No, once the certificate is issued, it is valid for the next ten years and you can present it to anyone who is interested. After the period, you will have to set up another inspection of the property.

    • Q: What if the building is extended or modified in any other way?
      A: Any kind of change the increases or decreases the energy requirements of the property means that a new survey should take place. The same conditions as when constructing a new building apply here. The person in charge of the construction is responsible for the provision of a new certificate.

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    The serviceteam process

    Choose your preferred method? If not now but certainly in the future you’re likely to have something in your home or premises that needs repairing or replacing? When you do we have various ways we can approach your job;
    • Serviceteam completes so many jobs during a year that we can often provide you with a fixed price for the works without attending
    • Other jobs require am enquiry to be raised, so we can compile a quotation. Any photos provided will help us to assess requirements.
    • If your project is large or complex, we will assign one of our qualified engineers to visit and prepare a detailed quotation.
    • Alternatively, you can select serviceteam’s Pay by Time option, certainly if you have an emergency or a “to do” list made up of one or several minor jobs. When on site our engineer will appraise the works required and give an indication of how long the works are expected to take. If we are unable to complete the works within the first visit due to the need for extra time or materials, then we will provide you with a fixed price quotation for the extended works for consideration and authorisation before proceeding.
    Enquiries can be logged through our website, email, WhatsApp or by calling 020 3538 7067.

    What happens next?
    When booking online the details of your job, including your preferred time slot/s will be sent to our scheduling department where within one working hour, scheduling will assign the appropriately qualified engineer to your job. You will also receive an alert via email confirming your appointment. You can view details of your job and see a photo of the engineer who will be visiting. If we are unable to accommodate your job at the time requested, due to high demands on our resources, we will be in touch with alternative dates.

    Good to know about your deal?
    If our tradesperson assesses your job and believes that the scope of the works need adjusting in terms of time/materials and price, they will seek you approval before the work begins.

    How are tradespeople verified?
    All our tradespeople have the relevant trade specific qualifications, have been rigorously screened and come under serviceteam’s insurance policies.

    How do we charge?
    At the point of booking your service we will log your preferred payment details card number etc. Payment will not be taken from your credit/debit card until the works have been completed, usually within 24 hours. Please note credit card transactions are limited to £150.00. maximum. A copy of your paid invoice and a job-sheet will be emailed to you when payment has been approved. Our dedicated Operations Team, based in London, are on call to discuss any current or future jobs as well as managing your project through to completion. If you prefer to pay with a different card to the one used when booking your appointment, please ask our trades person whilst on site to call the office and update your details.

    How do refunds work?
    You are eligible for a refund if you cancel within 14 days of booking or the job has not been started and is not within the cancellation time frame.

    What if I want to cancel the appointment?
    We understand that priorities and plans change, and you may need to rearrange/cancel your booking. Should this be the case please let us know as soon as possible so we can make the necessary alterations to our work schedules. If we don’t receive enough notice of your cancellation or appointment rescheduling within the terms outlined below, then there is a possibility you will be charged a cancellation fee.

    Cancellation windows
    (1.) A charge of £10.00 (ten pounds) will be payable if the service is cancelled within 24 hours. (2.) If the scheduled appointment is cancelled within 12 hours (or less) a 50% charge of the booking fee will be applied (3.) If the appointment is cancelled when engineer arrives at the property (on the doorstep - photos and times will be provided) and within our texted 3-hour time slot the full booking fee will become payable. None of the above charges are profit items and only contribute to the cost of late cancellation/lost business.

    Do I need to provide parking?
    As you know parking in and around London can be problematic and extremely costly (depending on the area) if a parking space can be reserved for our engineer it would be appreciated and help increase efficiency of the service provided (no feeding meters etc or mobile app updating). The quote we have provided does not include the cost of parking and/or congestion charge which will be added to the final invoice (if applicable). Please inform your personal account manager if any special parking instructions like parking permit/free parking can be provided. For properties on the rim of the congestion zone and it is not possible for our engineer to attend without entering/clipping the charge zone, we may need to add the charge to the final bill ? Please check with your personal account manager in advance of your appointment if you’re not sure?

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