A fully functioning kitchen is a must-have for any London home. So when your gas hob breaks down, it can throw a real spanner in the works, whether you're trying to cook for your family or dealing with a tenant's property issues. If your gas hob is not working, don't worry. This guide is here to help.
Let’s find out everything from simple checks you can do yourself to more complex troubleshooting steps for common problems like the gas not flowing.
- Content Guide
- » Simple Checks When Your Gas Hob Is Not Working
- - Ensure the Gas Supply Valve Is Open
- - Check If Other Gas Appliances Are Working
- - Verify the Hob Is Plugged In and Getting Power
- - Inspect the Circuit Breaker and Fuse Box
- » Common Gas Hob Problems and How to Fix Them
- - Advanced Troubleshooting & Component Checks
- » Preventive Maintenance Tips for a Gas Hob Not Igniting
- » When Should You Call a Gas Engineer?
- » Frequently Asked Questions
Simple Checks for Gas Hob Not Working
Don't panic! Often, the solution to a gas hob not working properly is simpler than you think. A few quick checks can save you time, money, and a whole lot of worry. If the solution is gas hob replacement, it’s best to hire a qualified engineer to ensure the job is done safely and correctly.
Check if the Gas Supply Valve is Open
The first thing to check is whether gas is actually flowing to your appliance. Issues with the gas supply valve can lead to issues like the gas hob not getting gas. Take a look at the gas supply valve, usually behind your stove or under the sink. If the handle is parallel to the pipe, the gas is on. If it’s perpendicular, it’s off, and your hob won’t get any gas.
Check if Other Gas Appliances are Working
Facing a gas hob, no gas supply issue and not sure if the problem is your hob or your gas supply? A quick way to find out is to check your other gas appliances, like your boiler or gas fireplace. If they're not working either along with the gas hob or with no mains gas, there might be a problem with the gas supply to your home. If that's the case, it's best to get in touch with your utility provider.
Check if the Hob is Plugged In and Receiving Power
Ever wonder why your gas hob is not working when the power goes out, even if it's a 90cm gas hob model? Well, it's because those modern gas hobs, like a 60cm gas hob, actually need electricity to get that spark going. No power, no spark!
So, if your gas stove isn't firing up, here are a couple of quick things to check:
- Check the Plug: Seriously, double-check that the hob's power cord is snugly in the wall socket. Sometimes it can wiggle loose, especially after cleaning or if you've moved things around.
- Check the Power Cord: Take a peek at the power cord for any damage – like fraying or cuts. If it looks dodgy, it's a big safety risk and definitely needs replacing.
Check the House Circuit Breaker and Fuse Box
Okay, so if your hob is plugged in but still the gas hob not working and not getting any power, it could be your home's electrical system.
- Circuit Breaker: First, let's check your circuit breaker. Head over to your consumer unit (that's your fuse box) and see if the breaker for your kitchen has flipped. A tripped one will be in the 'off' position, or sometimes halfway between 'on' and 'off'. If it has, just try flipping it back to 'on'. Now, if it immediately trips again, that usually means there's an electrical fault, and you'll definitely want to call a professional electrician for that.
- Fuse Box: Got an older home with a traditional fuse box? Take a peek and see if the fuse for your kitchen circuit has blown. If it has, you can just replace it.
Read our blog “How to Fix a Tripped Fuse” to learn the right steps to restore power safely.
Common Causes and Fixes for Gas Hob Problems
Examining the IgniterIgniter is the part that makes the spark. If you're not seeing a spark or hearing that familiar 'ticking' sound, take a close look at the ceramic electrode. See any cracks or damage? If it's broken, you'll need to replace it to get your burner reliably sparking again.
Blocked Gas Jet
Ever had your gas burner stop working? Often, it's a blocked gas jet. Food or liquid spills can clog it, especially smaller ones like 60cm and 70cm gas hobs, stopping the gas from flowing. Grab a fine needle or a toothbrush and carefully clear the blockage. Just be sure not to damage or widen that tiny opening!
Incorrect Burner PositioningSometimes it's just a matter of things being out of place. If your burner parts aren't lined up right, it can mess with the gas flow. After you've cleaned everything, just double-check that the burner cap and crown are sitting perfectly.
Issues with the Burner ItselfDirt and grease are huge culprits, too! They can really gunk up your burners and stop them from igniting. Give the burner heads, igniter, and crown openings a good clean. And make sure everything's completely dry, because moisture can actually prevent it from lighting. A little regular cleaning goes a long way here!
Air in the Hoses or PipesGot air in your gas lines? This often happens after you've replaced a gas bottle or moved your BBQ. It can stop the gas from flowing properly. To fix it, just run your largest burner for a short bit to 'purge' the air.
Have a look at our blog “Common Problems with a Gas Hob” to learn more about frequent issues and how to deal with them.
Advanced Troubleshooting and Component Checks
If the usual troubleshooting steps haven't fixed things, it could be a more technical problem. Some of these checks you might be able to do yourself if you're a bit handy, but often, you'll need a Gas Safe-registered engineer to take a look.
Checking the ThermocoupleThis issue might be down to a faulty thermocouple. The thermocouple is a safety device designed to shut off the gas if the pilot light goes out. If it's defective, it will cut off the gas supply even when the flame is lit. To check, take a look at the small metal rod next to the burner and see if there's any damage or buildup.
Issues with the Ignition SystemIf it is faulty, it won't send the electrical juice your burners need to spark. To figure this out, you'll probably need a pro to check the voltage. If it is a failed burner ignition switch, you may hear a "ticking" sound when you turn the knob, or if it continues to tick even when the knob is off.
For more insight, read our blog “Why Is My Gas Hob Not Lighting?”
Checking the Gas Pressure RegulatorThe gas pressure regulator controls the pressure of the gas flowing to your hob. If this component is faulty or its safety cut-off has been activated (common after changing a gas bottle), you may find you're not getting gas. Ensure the regulator's safety switch is correctly set to avoid gas hob not working issues.
Preventative Maintenance Tips for a Gas Hob Not Working
The best way to avoid a gas hob not working is with a bit of regular TLC. A little effort goes a long way in keeping things running safely and efficiently.
- Clean your hob after each use to prevent grease and debris buildup: Wipe up spills as soon as they happen. Don’t forget to take off the burner caps and crowns every now and then to clean underneath. Regular cleaning helps maintain efficiency and ensures your gas hob stays in great condition over time.
- Check the alignment: After cleaning, always double-check that you’ve put the burner parts back in the right spots.
- Always match your pan to the burner size.
Using a smaller pan on a large burner wastes energy and heat.
This simple step improves efficiency and reduces unnecessary gas consumption. - Cook efficiently by using the lowest heat needed for your dish. High flames waste gas and can overcook food. Adjust the flame to suit your cooking needs perfectly.
- Keep an eye on cooking times to avoid leaving the hob on longer than necessary. Monitoring closely saves gas, prevents overcooking, and ensures energy-efficient meal preparation.
- Check burner parts and ignition systems regularly. Look for signs of wear or malfunction. Addressing small issues early keeps your hob functioning smoothly and safely.
- Schedule a professional check-up annually with experts like Serviceteam. Routine inspections ensure safe operation, fix potential problems and extend your hob’s lifespan for years of reliable use.
When to Call a Professional?
While some issues can be fixed with a quick clean or adjustment, there are times when it’s best to call in a professional.
Here’s when to get help:
- Gas Leaks: Smell gas? Turn off the main supply, open some windows, and call a Gas Safe engineer right away.
- Electrical Problems: If you’re dealing with wiring issues, tripped breakers, or dodgy outlets, leave it to a qualified electrician. Don’t try to fix it yourself!
- Internal Component Failures: Problems with things like the thermocouple? These need professional tools and expertise to sort out safely.
- Recurring Issues: If the same problem keeps cropping up, it’s time for a deeper look. A professional can figure out what’s really going on and make sure everything’s working properly.
Need help? Serviceteam’s Gas Safe engineers are available 24/7 across London. Whether it’s your Bosch gas hob not working or an issue with a high-end 90cm gas hob model, we’ve got you covered!
Frequently Asked Questions
Why is the gas burner not working?It could be because the ports are clogged with debris, the igniter is wet, or the burner caps aren’t seated properly. Start by checking if everything is clean and in place. Still not working? It’s a good idea to call a Gas Safe registered engineer in London to take a look and fix it for you.
Q. Why has my gas hob stopped working?There are a few reasons your gas hob might stop. The main gas supply could be turned off, a power cut could affect the igniter, or the jets could be blocked. Whatever the issue, don’t try to fix it yourself. Call a Gas Safe engineer in London to handle it safely.
Q. Why is no gas coming out of the hob?If no gas is coming out, check that your home’s main gas supply valve is open. Sometimes a safety valve has tripped or there’s a blockage. For anything major, it’s best to contact your gas provider or a Gas Safe engineer in London right away to ensure everything’s safe.
Q. Why won't my gas hob stay on?This could be due to a faulty thermocouple, which is a safety device that needs heat from the flame to work. It might also be a dirty burner or a weak flame causing the problem. If you’re struggling to fix it, give a Gas Safe engineer in London a call.




