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    Serviceteam London Home

    Portable Appliance Test
    In London
    From £85 + Vat

    What's included in this service?

    An electrical appliances inspection, otherwise known as a portable appliance test (PAT), is Serviceteam’s detailed electrical inspection into the safe workings of your electrical appliances. As opposed to our Electrical Installation Condition Report or EICR which tests the fixed installation (e.g.. wiring circuits, switches, sockets, light fittings and circuit boards) our PAT inspection checks all appliances you connect to the electrical supply (e.g. refrigerators, electric cookers, kettles, toasters etc ) and issue a pat certificate after completion of test.

    Homeowners should consider testing their electrical appliances every two to four years depending on the appliance. Landlords should consider an appliance PAT test inspection on all supplied appliances (within the property) every two to four years, or at each change of occupancy, whichever is sooner.

    Landlords - If you are letting a property, then you have a duty of care to ensure any appliances you have provided when letting your property are safe. As a homeowner, a PAT test by a qualified Serviceteam engineer will give you peace of mind knowing your electrical appliance(s) meet with tough industry regulations.

    You’ll receive

    Serviceteam’s PAT certificate comprises a full safety inspection of all your electrical appliances.

    If everything meets with industry regulations, our engineer will issue you with a PAT certificate, which you will receive electronically. Should your appliances be faulty, you will receive a full report detailing exactly what needs to be done to bring them up to current regulations and make them safe.

    Whilst at your property our engineers can also install CO and Smoke alarms to keep your property up to current fire regulations for a small additional fee.

    What will it cost?

    We charge a fixed price of £85.00 + VAT for PAT testing. This allows up to 20 appliances per property, which covers most appliances. Add £6.00 + VAT for each additional appliance.

      For more information about PAT tests contact our office and speak to one of our electrical advisors.

    What's not included in this service?

    • Any electrical repairs or replacements
    • The cost of re-inspecting any of the failures detailed on your PAT certificate
    • Any congestion zone, ULEZ or parking charges - This will be added at cost to the final bill (unless a parking permit for the duration of the visit is provided).

      Have more questions about our PAT service? Read our Facts and FAQs

    More About Portable Appliance Testing (PAT)

    Nowadays portable appliance certificate is considered as a basic requirement for propery rentals and insurance companies to confirm that the property they are insuring is 100% safe and doesnt contain any fault. Make sure to perform pat testing by experienced pat testers in London. You can also see us listed on the following directories PAT Testing Directory and we get our labels from : PAT testing labels

    Here are the Things that you need to know about PAT testing.

    Portable appliance test is necessary for the following sectors :

  • Property dealers
  • Industries
  • Companies
  • Shops
  • Markets
  • Factories
  • Outcome Of Portable Appliance Testing

    Once pat testing is done you will get a complete report containing information about all the appliances you have and their condition. It will be mentioned in the report that which appliances needs to be repaired, replaced, and which have passed or failed the pat test. After completion you will see stickers on each appliance tested with current test date and when should it be carried out in the future. It’s recommended to perform the pat test after every 8months in London.

    Legal Presence Of Pat

    Legally there is no need to perform pat test but still, its recommended to perform this regularly to ensure that your electrical appliances are in good condition. According to the 1974 act, health and safety procedures considers pat certificate as part of it. Once your pat testing is done make sure to keep the pat certificate in a safe place so in case of any incident you have proof to show that safety measures were taken on time. Till now portable appliance testing is not legally enforced but in the future, it may be.

    FAQs

    Q: What is meant by Portable appliance test?
    A: The term portable appliance test is used to describe and ensure the quality and safety of Electrical appliances. However, most of the electrical safety issues can be identified by visual examinations but some of them can not be detected by visual examinations. Therefore a PAT test is conducted to identify the hidden issues and problems of the electrical appliances.

    Q: How long does the home Portable appliance test last?
    A: Well homeowners should conduct a PAT at least every two to four years to ensure the safety of electrical appliances. However, landlords should conduct PATs when they are about to sell or rent their properties to help the client in ensuring the safety of every electrical appliance or there is something that needs to be improved or replaced.

    Q: How much does the Serviceteam charge for PAT testing?
    A: Well as quoted above we charge a fixed price for the number of appliances on which PAT is conducted. For every 20 electrical appliances per property, we charge £85.00 + VAT which is more than enough to cover most appliances, however, add additional charges £6.00 + VAT for each appliance if PAT is conducted for more than 20 appliances.

    Q: What if the Serviceteam engineer finds a fault during the checks?
    A: A Serviceteam engineer will provide you with a full report detailing exactly what needs to be done to bring them the appliances up to current regulations and make them safe as well as a quote if necessary.

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    The serviceteam process

    Choose your preferred method? If not now but certainly in the future you’re likely to have something in your home or premises that needs repairing or replacing? When you do we have various ways we can approach your job;
    • Serviceteam completes so many jobs during a year that we can often provide you with a fixed price for the works without attending
    • Other jobs require am enquiry to be raised, so we can compile a quotation. Any photos provided will help us to assess requirements.
    • If your project is large or complex, we will assign one of our qualified engineers to visit and prepare a detailed quotation.
    • Alternatively, you can select serviceteam’s Pay by Time option, certainly if you have an emergency or a “to do” list made up of one or several minor jobs. When on site our engineer will appraise the works required and give an indication of how long the works are expected to take. If we are unable to complete the works within the first visit due to the need for extra time or materials, then we will provide you with a fixed price quotation for the extended works for consideration and authorisation before proceeding.
    Enquiries can be logged through our website, email, WhatsApp or by calling 020 3538 7067.

    What happens next?
    When booking online the details of your job, including your preferred time slot/s will be sent to our scheduling department where within one working hour, scheduling will assign the appropriately qualified engineer to your job. You will also receive an alert via email confirming your appointment. You can view details of your job and see a photo of the engineer who will be visiting. If we are unable to accommodate your job at the time requested, due to high demands on our resources, we will be in touch with alternative dates.

    Good to know about your deal?
    If our tradesperson assesses your job and believes that the scope of the works need adjusting in terms of time/materials and price, they will seek you approval before the work begins.

    How are tradespeople verified?
    All our tradespeople have the relevant trade specific qualifications, have been rigorously screened and come under serviceteam’s insurance policies.

    How do we charge?
    At the point of booking your service we will log your preferred payment details card number etc. Payment will not be taken from your credit/debit card until the works have been completed, usually within 24 hours. Please note credit card transactions are limited to £150.00. maximum. A copy of your paid invoice and a job-sheet will be emailed to you when payment has been approved. Our dedicated Operations Team, based in London, are on call to discuss any current or future jobs as well as managing your project through to completion. If you prefer to pay with a different card to the one used when booking your appointment, please ask our trades person whilst on site to call the office and update your details.

    How do refunds work?
    You are eligible for a refund if you cancel within 14 days of booking or the job has not been started and is not within the cancellation time frame.

    What if I want to cancel the appointment?
    We understand that priorities and plans change, and you may need to rearrange/cancel your booking. Should this be the case please let us know as soon as possible so we can make the necessary alterations to our work schedules. If we don’t receive enough notice of your cancellation or appointment rescheduling within the terms outlined below, then there is a possibility you will be charged a cancellation fee.

    Cancellation windows
    (1.) A charge of £10.00 (ten pounds) will be payable if the service is cancelled within 24 hours. (2.) If the scheduled appointment is cancelled within 12 hours (or less) a 50% charge of the booking fee will be applied (3.) If the appointment is cancelled when engineer arrives at the property (on the doorstep - photos and times will be provided) and within our texted 3-hour time slot the full booking fee will become payable. None of the above charges are profit items and only contribute to the cost of late cancellation/lost business.

    Do I need to provide parking?
    As you know parking in and around London can be problematic and extremely costly (depending on the area) if a parking space can be reserved for our engineer it would be appreciated and help increase efficiency of the service provided (no feeding meters etc or mobile app updating). The quote we have provided does not include the cost of parking and/or congestion charge which will be added to the final invoice (if applicable). Please inform your personal account manager if any special parking instructions like parking permit/free parking can be provided. For properties on the rim of the congestion zone and it is not possible for our engineer to attend without entering/clipping the charge zone, we may need to add the charge to the final bill ? Please check with your personal account manager in advance of your appointment if you’re not sure?

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