Plumbing Engineers Pay by Time
A large number of serviceteam Ltd customers prefer to pay for our services by the hour. Why?, well it’s a straightforward and easy approach to know exactly what they are paying for. Charging by the hour only begins when our tradesperson arrives on site and has opened up their tool box. Alternatively, customers may request a fixed price quotation either way the customers knows exactly what they are paying for. Usually a fixed price quotation will list all the materials/parts, including labour costs plus the duration of the project. By listing these items helps our customers decide whether to engage serviceteam Ltd.
Paying by the hour covers many trades, from plumbing, gas, electrics to property repairs and renovations.
What's included in this service?
When you make contact with serviceteam Ltd a friendly team member will handle your enquiry professionally and provide some useful suggestions. Come the end of the call you will know if your project requires a survey or a diagnostic/repair visit.
Once completed and an appointment arranged an highly skilled tradesperson will be scheduled to be with you on the agreed day and within a 3 hour time slot (circumstance permitting) ready to commence the work.
Any work unforeseen work that may change the original spec will be discussed prior to commencement of the work. We will not proceed without authorisation.If we do receive authorisation to proceed the work will begin immediately.
Contact us now through our online booking platform or just call us. Our services are available 24/7. Just in case you’ve any concerns regarding reliability etc. check out our customer reviews on Checkatrade or Which/Trustpilot, which may help you decide which company to use.
Our ‘by time on site’ rates are:
- £42.50 + VAT per half hour with a minimum of one hour being chargeable for any one visit.
- Alternatively contact our maintenance advisors to obtain a fixed price quote before we visit on 0203 538 7066.
Here’s what we’ll do…?
- Step 1 – You book a plumbing engineerChoose a convenient appointment time and day that suits your busy schedule.
- Step 2 – A plumbing advisor will contact you in advance to discuss your requirements and explain your options so that we are prepared for the visit.
- Step 3 – Assess works on site Our expert Serviceteam engineer will arrive on the date you have chosen. He will evaluate and plan for the works required.
What's not included in this service?
- Any congestion zone, ULEZ or parking charges - This will be added at cost to the final bill (unless a parking permit for the duration of the visit is provided).
Why ServiceTeam Ltd?
A common question asked by everyone before choosing our service “why should you be choosing us?”. As we take your concerns seriously, here is some useful stuff that will help you with your choice!
One key factor is competitive pricing.
We work on fixed prices. There are no extra or hidden charges on anything. The only extra costs you would pay for would be for extra materials required, but full justification will be given i.e. if a concealed area is accessed which otherwise could not have been be visually inspected prior to commencement of the work..
Year’s Of Professional Experience
Professionalism comes through years of experience. Only seasoned professionals make up serviceteam Ltd band of tradespeople. Thus ensuring every project meets with the customers expectations. We trust you will be completely satisfied once the project is completed.
One of the main factors which differentiate one service provider from the other is the amount of professionalism they put in their work. Acknowledging this fact, Serviceteam plumbing engineers and experts make sure each of your projects is done with complete workmanship. Also, our customer-friendly staff is there to help you with any issues. Everything will be done under your supervision to ensure you stay satisfied.
Our Plumbing engineers are highly qualified to perform any plumbing services, here are some of the plumbing services that serviceteam offers:
Customer’s Trust and Satisfaction
Through our years of serving customers in and around London we have established a huge level of customer trust as we always endeavour to go a little beyond what is expected and requested.
For further proof please visit our customer review page.
When people give a first class service they have something in common – a customer friendly attitude. We appreciate every customer who chooses to do business with serviceteam Ltd. and will always do our best to our best to ensure a positive experience that keeps you coming back!.
Q: Will my engineer be able to complete gas works?
A: A lot of our plumbing engineers are also qualified gas safe engineers, however a member of the team will contact you in advance of your visit to discuss the works required and ensure the correct engineer is appointed.
Q: How do you work out your charge?
A: Charges are worked out on a half hourly basis.
Q: What does the price include?
A: Our half hour rate of £42.50 + Vat only includes for labour. Additional charges are made for extra materials, congestion charges and parking.
Q: Will the engineer have all the materials he needs?
A: Where possible we carry spare parts, however, this is not always possible with 1000’s of different makes and models of appliances on the market. If the parts is delivered and installed on the same day of the appointment then collection is charged at the hourly rate.
Q: What if I don’t want to proceed with the works after the engineer has provided his estimate?
A: We will leave you with a written quotation and there will only be a charge for the time spent on site.
Q: Will you ever charge me more than authorised?
A: We will never proceed with works without seeking authorisation from you as the bill payer.
Q: How do I pay?
A: In cash after your service is complete, or with a card over the phone.