Pay by Time
Choose this option if you have an emergency or a ‘to do’ list made up of one or a number of small jobs.
We’ll send you an engineer who can take care of all of the jobs on your list.
Our engineer will assess the works required and will provide you with an indication of how long they expect the works to take. If we are unable to complete the works within the 1st visit, either because we need extra time or materials then we will provide you with a fixed price quote for the further works for your authorisation before proceeding.
|Service||Per Half hour||Half day (4hrs)||Day (8hrs)|
Fault diagnosis and repair: We gurantee to correctly diagnose and attempt to fix your fault within the 1st hour.
For this we charge a fixed £90*.
Occasionally when we are unable to fix your fault within the 1st hour, or when additional materials are required we always provide you with a fixed price for the additional works before proceeding.
Points of note:
Quoted rates are for normal working hours (0800 – 1700); Mon – Fri. Works outside of these hours are charged at plus 25%.
*All prices exclude VAT
Hourly rate charges are billed in 15 minute intervals with a minimum charge of one hour.
Bank holiday visits are charged at weekend and evening rates.
All prices exclude congestion & parking charges (unless a parking permit for the duration of the visit is provided).
All prices exclude costs for materials.
Where possible we carry spare parts, however, this is not always possible with 1000’s of different makes and models of appliance on the market
If the part is delivered and installed on the same day of the appointment, collection is charged at the half hourly rate
If the part is collected and installed any other day, there is a fixed £30 delivery charge
The time to install the part is charged at the half hourly rate