What's included in this service?
We charge “by time” to install a new bathroom or kitchen taps. Our engineer will arrive, assess what needs doing and give you an accurate estimate before he starts the work. If you are happy to proceed he will get on with the tasks straight away.
We will also contact you before our visit to confirm if you or we will be supplying the new tap.
We look forward to hearing from you either using our online booking form or feel free to give us a call and one of our friendly customer service staff will be on hand to guide you through any questions you may have or if you want to read any of our reviews please check our Checkatrade or Which? reviews.
Our plumbing engineers are fully qualified to install your taps professionally.
We charge “by time” to install new taps. Our engineer will arrive, assess what needs doing and give you an accurate estimate before he starts the work. If you are happy to proceed he will get on with the tasks straight away.
If you would rather a fixed price no-obligation quote before we attend, simply contact one of our maintenance advisors who, with a brief description of your requirements will prepare your quotation.
Highly qualified engineers our professional engineers work in a clean and tidy way and take pride in all aspects of work they complete.
We provide 12-month guarantees on all materials supplied and workmanship completed during our visit. So you can feel relaxed that your new tap has been installed professionally and is ready to use.
Any day of the week you can arrange a visit from one of our engineers.
Apart from it you can also rely on serviceteam for any kind of Bathroom design and installation As we have highly qualified Enginners to carry out any kind of bathroom renovation services.
What's not included in this service?
Q: How to deal with kitchen tap dripping?
A: Whenever there is a problem with the kitchen tap it usually points out that the tap washer needs to repair or tends to be replaced, however, faucet dripping may also cause by a damaged valve if this is the case then you only need to replace the valve.
Q: How do Serviceteam fix a mixing tap?
A: Service team has a professional experienced, extremely well-groomed, and trained team of plumbing engineers, According to the law you will need a professional plumber engineer to repair install or replace a mixing tap. However, the mixing tap is build to allows the hot and cold water flexes to be classed as water pipes. Book your appointment and you will find one of our professionals plumber engineer at your doorsteps.
Q: How does a Serviceteam change a bathroom tap?
A: Well it is easy to change a bathroom tap all you have to do is to unscrew the tap connectors that hold the main water supply, however, make sure the bath tap is safe from turning, lose the underneath screws loose with an appropriate tool to remove the tap.
Q: How long should the bathroom or kitchen tap last?
A: The average lifespan of a modern faucet is a little much higher than the average faucet that lasts up to 15 to 20 years however it can be increased if it is maintained well.
1 Professional Installation
2 Extended warranty’s
3 10% off when combined with other products
4 We're always on call
Find a service
Make a booking
Choose your preferred method?
If not now but certainly in the future you’re likely to have something in your home or premises that needs repairing or replacing? When you do we have various ways we can approach your job;
What happens next?
When booking online the details of your job, including your preferred time slot/s will be sent to our scheduling department where within one working hour, scheduling will assign the appropriately qualified engineer to your job. You will also receive an alert via email confirming your appointment. You can view details of your job and see a photo of the engineer who will be visiting. If we are unable to accommodate your job at the time requested, due to high demands on our resources, we will be in touch with alternative dates.
Good to know about your deal?
If our tradesperson assesses your job and believes that the scope of the works need adjusting in terms of time/materials and price, they will seek you approval before the work begins.
How are tradespeople verified?
All our tradespeople have the relevant trade specific qualifications, have been rigorously screened and come under serviceteam’s insurance policies.
How do we charge?
At the point of booking your service we will log your preferred payment details card number etc. Payment will not be taken from your credit/debit card until the works have been completed, usually within 24 hours. Please note credit card transactions are limited to £150.00. maximum. A copy of your paid invoice and a job-sheet will be emailed to you when payment has been approved. Our dedicated Operations Team, based in London, are on call to discuss any current or future jobs as well as managing your project through to completion. If you prefer to pay with a different card to the one used when booking your appointment, please ask our trades person whilst on site to call the office and update your details.
How do refunds work?
You are eligible for a refund if you cancel within 14 days of booking or the job has not been started and is not within the cancellation time frame.
What if I want to cancel the appointment?
We understand that priorities and plans change, and you may need to rearrange/cancel your booking. Should this be the case please let us know as soon as possible so we can make the necessary alterations to our work schedules. If we don’t receive enough notice of your cancellation or appointment rescheduling within the terms outlined below, then there is a possibility you will be charged a cancellation fee.
(1.) A charge of £10.00 (ten pounds) will be payable if the service is canceled within 24 hours. (2.) If the scheduled appointment is canceled within 12 hours (or less) a 50% charge of the booking fee will be applied (3.) If the appointment is canceled when the engineer arrives at the property (on the doorstep - photos and times will be provided) and within our texted 3-hour time slot the full booking fee will become payable. None of the above charges are profit items and only contribute to the cost of a late cancellation/lost business.
Do I need to provide parking?
As you know parking in and around London can be problematic and extremely costly (depending on the area) if a parking space can be reserved for our engineer it would be appreciated and help increase efficiency of the service provided (no feeding meters etc or mobile app updating). The quote we have provided does not include the cost of parking and/or congestion charge which will be added to the final invoice (if applicable). Please inform your personal account manager if any special parking instructions like parking permit/free parking can be provided. For properties on the rim of the congestion zone and it is not possible for our engineer to attend without entering/clipping the charge zone, we may need to add the charge to the final bill? Please check with your personal account manager in advance of your appointment if you’re not sure?