Please select a appoiment date

    serviceteam.co.uk

    Sign up to the Landlord Club

    Specifically designed to provide a cost saving link between maintenance providers and Landlords

    15% off

    Between 5% &
    15% Discount

    On all works and services against standard rates

    We'll look after your keys, safely

    Key Holding
    Service

    Enabling access to properties to complete vital works when tenants cannot be present 

    Priority Response

    Priority
    Response

    For Landlords who have signed up to the programme

    No Fees

    No Management
    or Commission Fees

    Enhanced financial return on rented properties

    We're Online

    Live Online
    Reporting

    Landlords can remotely view repair reports, quotes, appointments, and much much more

    24/7

    24/7 Point of Contact
    for your Tenants

    Tenants calls managed by Serviceteam – no more calls to the Landlord from tenants

    How it works

    Up and over
    Up and over
    Select the best option

    Select your plan

    You can choose from our three plans
    Basic | Standard | Premium

    Send us your details

    Give us your Details

    Sign up to the plan you want
    by filling out our 2 minute form

    Contact us

    We'll get back to you

    We’ll contact you with
    all the relevant account details

    Relax Coffee

    And... relax!

    Relax knowing your tenants
    are in safe hands

    under and up

    Choose your Plan

    Silver

    Free

    • Priority Response
      Priority Response

      As a member of the Landlord Property Maintenance Programme we will prioritise your needs and dispatch our repair teams to your property within an agreed time window.


    • Dedicated Account Manager
      Dedicated Account Manager

      As we build upon relationships we add a personal touch and are here to help understand your property needs and provide solutions.


    • No Management or Commission Fees
      No Management or Commission Fees

      No hidden costly commission/management fees on maintenance works undertaken.


    • Gas Safety Certificate Reminders
      Gas Safety Certificate Reminders

      We take your legal obligations seriously and will automatically inform you when your Gas Safety Certificate/s is due for renewal, and if authorised can complete the check/s before the expiry date.


    • All your Safety Certificates in one Secure Place
      All your Safety Certificates in one Secure Place

      We provide all the necessary safety certificates from Gas and Electrics to water hygiene standards. This ensures we keep you on top of your legal obligations.


    • Detailed Photographic Project Reports
      Detailed Photographic Project Reports

      We produce informative reports that show before and after photographs. This service is beneficial to non-site based Landlords making it easier to authorise quotations, get the works underway, review the quality of the completed work, and help streamline the invoicing and payment processes.


    • Your Own Self Service Online Portal
      Your Own Self Service Online Portal

      You can view your orders, accounts, payments and quotes 24/7. Your confidential property information such as your gas/electrical certificates and job sheets are kept safe on your free storage Landlord platform. This easy-to-use platform helps you to see what you’ve booked, regardless of your location or the time zone.


    • ‘One Stop Shop’
      ‘One Stop Shop’

      Whether you need gas, plumbing or electrical engineers, decorators or general handyman services, we believe we have your needs covered.


    • Key Collection Service
      Key Collection Service

      We understand on occasions it’s not convenient for tenants to be at home. That’s why we offer a key collection service from local agents or reliable neighbours.


    • Pre-Approved Cost Limit
      Pre-Approved Cost Limit

      for small maintenance tasks.


    • Working Hours Point of Contact for you and your Tenants from
      Working Hours Point of Contact for you and your Tenants from

      08.00 – 17.00 Monday – Friday.


    • 5% Landlord Discount
      5% Landlord Discount

      5% discount against our standard rates with our Silver plan

    Gold

    £10 per month

    • Silver Plan Plus
      With our Gold Plan you get all of the Silver plan features:

      Priority Response
      Dedicated Account Manager
      No Management or Commission Fees
      Gas Safety Certificate Reminders
      All your Safety Certificates in one secure place
      Detailed Photographic Project Reports
      Your Own Self Service Online Portal
      ‘One Stop Shop’
      Key Collection Service
      Pre-Approved Cost Limit
      Working Hours Point of Contact for you and your Tenants from


    • 24/7 Point of Contact for you and your Tenants

    • Key Holding Service
      Key Holding Service

      We will safeguard and store sets of keys for your tenanted properties 24/7. This service also prevents any disruption to a tenant’s busy working schedule as they will no longer need to take time off work when repairs at the property are needed (with your tenants consent).


    • Tenant Repair Reporting App
      Tenant Repair Reporting App

      streamline communication between you, your tenants and Serviceteam thus ensuring the management of repairs/planned maintenance is preserved, still leaving you in control but in a less ‘hands on’ way.


    • Between Tenancy and Periodic Maintenance Checks
      Between Tenancy and Periodic Maintenance Checks

      With finely tuned property health checks you can trust on Serviceteam to ensure your property is fit for purpose and protect against long term maintenance issues.


    • 10% Landlord Discount
      10% Landlord Discount

      10% discount against our standard rates with our Gold plan

    Platinum

    £15 per month

    • Gold Plan Plus
      With our Premium Plan you get all of the Gold Plan features:

      Priority Response
      Dedicated Account Manager
      No Management or Commission Fees
      Gas Safety Certificate Reminders
      All your Safety Certificates in one secure place
      Detailed Photographic Project Reports
      Your Own Self Service Online Portal
      ‘One Stop Shop’
      Key Collection Service
      Pre-Approved Cost Limit
      Working Hours Point of Contact for you and your Tenants from
      24/7 Point of Contact for you and your Tenants
      Key Holding Service
      Tenant Repair Reporting App
      Between tenancy and periodic maintenance checks


    • Credit Account
      Credit Account

      An upgrade from our standard payment terms. We offer credit limits that suit your needs with up to 30 day terms.


    • 15% Landlord Discount
      15% Landlord Discount

      15% discount against our standard rates with our Premium plan

    Silver

    Free

    • Priority Response
      Priority Response

      As a member of the Landlord Property Maintenance Programme we will prioritise your needs and dispatch our repair teams to your property within an agreed time window.


    • Dedicated Account Manager
      Dedicated Account Manager

      As we build upon relationships we add a personal touch and are here to help understand your property needs and provide solutions.


    • No Management or Commission Fees
      No Management or Commission Fees

      No hidden costly commission/management fees on maintenance works undertaken.


    • Gas Safety Certificate Reminders
      Gas Safety Certificate Reminders

      We take your legal obligations seriously and will automatically inform you when your Gas Safety Certificate/s is due for renewal, and if authorised can complete the check/s before the expiry date.


    • All your Safety Certificates in one secure place
      All your Safety Certificates in one secure place

      We provide all the necessary safety certificates from Gas and Electrics to water hygiene standards. This ensures we keep you on top of your legal obligations.


    • Detailed Photographic Project Reports
      Detailed Photographic Project Reports

      We produce informative reports that show before and after photographs. This service is beneficial to non-site based Landlords making it easier to authorise quotations, get the works underway, review the quality of the completed work, and help streamline the invoicing and payment processes.


    • Your Own Self Service Online Portal
      Your Own Self Service Online Portal

      You can view your orders, accounts, payments and quotes 24/7. Your confidential property information such as your gas/electrical certificates and job sheets are kept safe on your free storage Landlord platform. This easy-to-use platform helps you to see what you’ve booked, regardless of your location or the time zone.


    • ‘One Stop Shop’
      ‘One Stop Shop’

      Whether you need gas, plumbing or electrical engineers, decorators or general handyman services, we believe we have your needs covered.


    • Key Collection Service
      Key Collection Service

      We understand on occasions it’s not convenient for tenants to be at home. That’s why we offer a key collection service from local agents or reliable neighbours.


    • Pre-Approved Cost Limit
      Pre-Approved Cost Limit

      for small maintenance tasks.


    • Working Hours Point of Contact for you and your Tenants from
      Working Hours Point of Contact for you and your Tenants from

      08.00 – 17.00 Monday – Friday.


    • 5% Landlord discount
      5% Landlord discount

      5% discount against our standard rates with our Silver plan

    Gold

    £10 per month

    • Basic plan plus
      With our Gold Plan you get all of the Silver plan features:

      Priority Response
      Dedicated Account Manager
      No Management or Commission Fees
      Gas Safety Certificate Reminders
      All your Safety Certificates in one secure place
      Detailed Photographic Project Reports
      Your Own Self Service Online Portal
      ‘One Stop Shop’
      Key Collection Service
      Pre-Approved Cost Limit
      Working Hours Point of Contact for you and your Tenants from


    • 24/7 Point of Contact for you and your Tenants

    • Key Holding Service
      Key Holding Service

      We will safeguard and store sets of keys for your tenanted properties 24/7. This service also prevents any disruption to a tenant’s busy working schedule as they will no longer need to take time off work when repairs at the property are needed (with your tenants consent).


    • Tenant Repair Reporting App
      Tenant Repair Reporting App

      streamline communication between you, your tenants and Serviceteam thus ensuring the management of repairs/planned maintenance is preserved, still leaving you in control but in a less ‘hands on’ way.


    • Between tenancy and periodic maintenance checks
      Between tenancy and periodic maintenance checks

      With finely tuned property health checks you can trust on Serviceteam to ensure your property is fit for purpose and protect against long term maintenance issues.


    • 10% Landlord discount
      10% Landlord discount

      10% discount against our standard rates with our Gold plan

    Platinum

    £15 per month

    • Gold plan plus
      With our Platinum Plan you get all of the Gold plan features:

      Priority Response
      Dedicated Account Manager
      No Management or Commission Fees
      Gas Safety Certificate Reminders
      All your Safety Certificates in one secure place
      Detailed Photographic Project Reports
      Your Own Self Service Online Portal
      ‘One Stop Shop’
      Key Collection Service
      Pre-Approved Cost Limit
      Working Hours Point of Contact for you and your Tenants from
      24/7 Point of Contact for you and your Tenants
      Key Holding Service
      Tenant Repair Reporting App
      Between tenancy and periodic maintenance checks


    • Credit Account
      Credit Account

      An upgrade from our standard payment terms. We offer credit limits that suit your needs with up to 30 day terms.


    • 15% Landlord Discount
      15% Landlord Discount

      15% discount against our standard rates with our Platinum plan

    *per property per month & only valid on our “fixed priced services” & “pay by time” rates that are advertised on our website. Bespoke prices & estimates are not included in the Landlord Club.

    How the Landlord Club works...

    Once you have selected your tailored Landlord Programme and signed in, your property information, reports, invoices and discounts will be safely backed up and stored in the cloud to which you will have access.

    Once you have selected a specific package to suit the needs of your property portfolio and amount you want to pay per month from the menu of options above. A dedicated Property Manager will be appointed with whom you can communicate. You will be able view all work history, reports, appointments, invoices and much, much more via our On Line Secure Portal 24/7. With Serviceteam’s Tenant Repair Reporting App, it begins to streamline communication between Landlords, tenants and Serviceteam, thus ensuring the management of repairs/planned maintenance is preserved, still leaving you in control but in a less ‘hands on’ way

    The Programme aims to improve the management of property maintenance through direct contact with Serviceteam, thereby minimising delays when repairs are needed.

    If you feel this is a programme for you, just follow the steps below by fully completing each section, and we will email you confirmation so you can start saving on your property costs!

    Serviceteam have also introduced a ‘Landlord referral Scheme’. This is an ‘ongoing’ promotion that rewards Landlord’s for introducing other Landlord’s to the Property Maintenance Programme (Terms and conditions apply).  From time to time you will receive occasional emails from us including latest news, events and special offers.

    Should you need further information or support please contact us on the number below.

    Isn’t it about time enjoyed an increased return on your rented assets - well, Serviceteam’s Landlord Property Maintenance Programme may just help make it possible?

    Why join the Landlord Club?

    As a Landlord you want peace of mind and reassurance that your property is being well maintained by a trusted property maintenance company. You also want to receive a greater yield on your rental income by reducing unnecessary additional costs hidden or otherwise that can greatly affect income?

    We will manage your property repairs which include gas, plumbing, electrical and general property maintenance issues once you have mixed and matched the appropriate services that best suit your property needs.

    Only Serviceteam’s trusted and skilled tradespeople will complete the maintenance works at your property, whilst our dedicated Property Management team is always on hand to help Landlords/tenants with any problems or queries they may have. We make it our duty to communicate with tenants and Landlords of any ongoing-maintenance work, or routine check-ups, ensuring everyone is up dated.

    We’re committed to guaranteeing our services by responding to emergencies promptly and efficiently, ensuring tenants are safe and the integrity of the site is sustained. Just select a package (from the following menu) that suits your property portfolio requirements and finances and then discuss your needs with a member of our Property Management team, who will explain the process and offer advice.

    Meet the Serviceteam Pros

    Warning

    Emergency Response

    When existing customers contacted us about a heating or hot water problem, we were able to get to them on the same day and before 12 noon.

    Pound Sign

    Fixed Price

    We will always provide you with a fixed price - what we quote is what we charge and there are no hidden extras.

    Communications

    Seamless Contact

    Our communication facility, allows our customers, landlords and tenants instant access to key information about their project.

    Thumbs Up

    Only the Best Quality

    Our skilled engineers go ‘above and beyond’ and look to add value on every job. Our engineers do a great job which is why we enjoy an exceptionally high rating with Checkertrade and Which Trusted Traders.

    Meet the Serviceteam Pros

    Warning

    Emergency Response

    When existing customers contacted us about a heating or hot water problem, we were able to get to them on the same day and before 12 noon.

    Pound Sign

    Fixed Price

    We will always provide you with a fixed price - what we quote is what we charge and there are no hidden extras.

    Communications

    Seamless Contact

    Our communication facility, allows our customers, landlords and tenants instant access to key information about their project.

    Thumbs Up

    Only the Best Quality

    Our skilled engineers go ‘above and beyond’ and look to add value on every job. Our engineers do a great job which is why we enjoy an exceptionally high rating with Checkertrade and Which Trusted Traders.

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