🕑 7 minutes read

A boiler that suddenly stops working can throw your home into chaos: no hot water, no central heating, and often no idea what went wrong. Whether you're a homeowner, a landlord, or an experienced boiler engineer, understanding how to reset a boiler correctly is essential when issues arise.

This guide from Serviceteam will walk you through how to safely reset your boiler, explain why your system might need a reset, and highlight when to call in a professional. By the end, you'll be equipped to fix your boiler efficiently and keep your home warm all year round.

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What Does Resetting a Boiler Mean?

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Modern boilers come with built-in safety mechanisms. So it's easy to shut the heating system down when a fault is detected. This is called a "boiler lockout". While many homeowners are frustrated at first glance, these lockouts protect your boiler from further damage and ensure household safety.

If you need boiler repair, resetting it is often the first step to getting it back up and running. This is a straightforward process in many cases, but it's crucial to understand the cause of the issue first.

Common Causes of Boiler Lockouts

Here are some of the most frequent reasons your boiler may trigger safety lockout mode and need resetting.

Incorrect Water Pressure
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The system may shut down if the pressure drops too low or climbs too high. You can usually check this on the pressure gauge, often located on the boiler control panel.

Blocked Heat Exchanger

Over time, limescale or sludge can build up in your heat exchanger, reducing water flow and efficiency. This can lead to gurgling or popping noises from your boiler system, signalling a blockage.

Ignition Failure

Ignition failure occurs if your boiler cannot successfully ignite after multiple tries. Causes can include low gas pressure, faulty components, or even poor weather impacting outdoor flues.

Components Overheating or Damaged

Boiler overheating can be caused by insufficient ventilation or improper airflow, prompting lockout. Other signs may include unusually high noise levels during operation.

External Factors
  • No gas supply (e.g., a gas outage or empty prepayment meter).
  • A power cut may reset the system.
  • A blocked flue prevents proper airflow.

If your boiler displays a fault code, refer to the manual for a detailed breakdown or consult a Gas Safe engineer. Be sure to check out our "Boiler Error Codes" blog section for helpful troubleshooting tips!

How to Reset Your Boiler in 4 Simple Steps?

Resetting a boiler is simple if you follow the proper steps. Here's how to do it safely and efficiently.

1. Refer to Your Boiler Manual

Locate your boiler manual first. This contains specific instructions tailored to your boiler type and model, including the location of the reset button.

On most boilers, this button is clearly labelled "RESET" and may feature a flame or a cross icon.
2. Press the Reset Button

Keep holding the reset button for approximately 10 seconds. Wait 2–3 minutes for the boiler to complete its reset sequence. If successful, the flame indicator light will ignite, and error codes on the display panel should clear.

3. Repeat if Necessary (Max Twice More)

If your boiler doesn't start on the first try, repeat step two twice more. Avoid continuous presses, as this may damage the control panel and lead to costly repairs.

4. Call a Professional if the Reset Fails

If your boiler still refuses to restart after three reset attempts, it's time to involve a Gas Safe engineer. Continuing to force resets could worsen any underlying issues or damage the boiler.

Important Safety Tip
If the reset button is hidden behind a protective casing or if your boiler is older and inconsistent, avoid DIY fixes. Instead, contact a qualified professional to handle the situation safely.
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How to Reset Your Worcester Boiler?

Resetting your boiler is a simple task that can help resolve minor issues, especially during winter. Knowing how to do it could save you from being left without heating or hot water.

However, it's important to understand when a reset is appropriate. Some problems require professional attention, and resetting a faulty boiler could be unsafe. If you're unsure, it's best to contact a heating engineer.

Steps to Reset a Worcester Boiler

  • 1️⃣ Locate the Reset Button
    The reset button of your Worcester boiler is typically found on the front of your boiler's control panel.
  • 2️⃣ Press and Hold
    Press and hold the boiler reset button for 3 to 5 seconds to ensure the boiler fully resets.
  • 3️⃣ Check the System
    Once released, wait a moment and check if your boiler is working properly.

Alternative Reset Method (If No Button)

Some Worcester Bosch boilers don't have a reset button but instead use a reset light located on the thermostat dial (temperature dial).


To reset using the thermostat dial:

  • Turn the dial all the way down until you reach the reset light.
  • Hold it in that position for 3 to 5 seconds, then let it return to its normal setting.
  • Check to ensure your boiler is running correctly.

If your boiler doesn't restart or continues to show an error code, it may require professional servicing. Always refer to your boiler manual for guidance or get support from a qualified heating engineer for assistance.

Boiler Troubleshooting by Brand

Here's how you can reset some specific boiler brands for common issues.

Worcester Boiler Locate and hold down the reset button for 3 to 5 seconds. Once the boiler's light stops flashing and stays solid, your boiler should begin to operate again.
Vaillant Boiler Twist the knob on the control panel to "Reset" and hold for a few seconds. Then, return the knob to the desired temperature setting.
Glow Worm Boiler Press and hold the reset button on the control panel for 10 seconds. Once the boiler flickers back on, it should be operational.
Ideal Boiler Find the reset button and press it until the boiler reboots. This process could take around 60 seconds.
Baxi Boiler Turn the selector dial to the "Reset" position and hold until the fault code clears from the display screen. Then, return the dial to the normal setting.
Alpha Boiler Locate, press and hold the reset button, located under the boiler casing, for around 10 seconds. Release once the boiler restarts.
Viessmann Boiler Turn the on/off switch to "Reset" mode for a few seconds before powering it back on.
Always refer to your boiler's manual for specific reset instructions for your unit.

What to Do If Your Boiler Won't Fire Up?

If your boiler isn't responding, here are a few extra checks you can make by yourself.

  • Check Gas Supply
    Ensure there's no disruption in your supply. Test other gas appliances in your home or check your gas meter to see if it's a pay-as-you-go system.
  • Inspect the Thermostat
    female-homeowner-is-checking-her-room-thermostat If the thermostat is faulty or the temperature isn't set high enough, your boiler may fail to heat your home.
  • Repressurise Your Boiler
    Adjust the boiler pressure levels if they're outside the normal range of 1–2 bar. If none of these solutions can fix the issue, contact a gas heating engineer to perform diagnostics.

Check out our blog, "How to Find a Reliable Heating Engineer," for expert tips on choosing the right professional for your heating needs.

Get lightning fast quotes. Alternatively, we do offer site surveys where needed.

Why Does My Boiler Keep Needing a Reset?

Frequent resets may point to deeper issues. Common challenges include:

  • A pump failure
  • A leak within the heating system
  • A blocked plate heat exchanger
  • Worn-out internal components

If resets are becoming a regular event, it's time to have your system checked by a professional technician. Regular servicing can resolve these underlying issues and prevent costly breakdowns.

Servicing Your Boiler with Serviceteam

A healthy boiler is the key to a warm and comfortable home. With Serviceteam's expert care, you'll never be left in the cold.

  • Annual Boiler Servicing
    Keep your boiler running efficiently with a yearly check-up. Avoid unexpected breakdowns and maximise energy savings.
  • Emergency Repairs
    Available 24/7, our Gas Safe engineers handle all emergencies—big or small.
  • Comprehensive Cover Plans
    Enjoy peace of mind with affordable boiler servicing and home emergency cover.

Contact Us Today!

Keep your family warm and worry-free. Call Serviceteam now to schedule your boiler service or discuss our flexible cover options.

Check out our blog, "Complete Guide to Gas Boiler Service," for everything you need to know about keeping your boiler in top condition.