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How-to-Fix-Vaillant-F27-Fault-Code

The Vaillant F27 error code is a specific issue that frequently appears in ecoTEC PRO and ecoTEC PLUS boilers. This fault code indicates a problem with flame detection, meaning the boiler has detected an incorrect flame or has trouble balancing the gas-to-flame ratio.

This error is particularly common in models manufactured between **2005 and 2012**. If your boiler falls within this range and displays the F27 code, it's important to address it promptly.

The appearance of this error code usually means that your boiler will need to be repaired. The underlying issue often involves components such as the flame sensor or gas valve, which are critical for safe and efficient operation.


The complexity and cost of repairs for this type of fault can vary based on the level of damage and the availability of replacement parts.

Repairs for this fault can differ in complexity and cost, depending on how severe the damage is and the availability of replacement parts.

Given that these models are older, you might also want to consider whether investing in repairs is worth it compared to the benefits of upgrading to a newer, more efficient boiler model.

We'll cover the insights and advice from our boiler experts here.

What Is Vaillant F27 Code?
[INCORRECT FLAME]

F27-Vaillant-boiler-fault-on-PCB

An F27 fault code on Vaillant ecoTEC Pro and Plus boilers indicates an issue with the flame detected inside the unit. This problem arises from an imbalance between the gas supply and the flame produced, which can result in either an overactive or underperforming boiler. When the balance isn't just right, your boiler either turns into an accidental flamethrower or simmers down to the point where it struggles to light a candle, let alone warm your home.

The error isn't just a minor hiccup—it prompts an immediate system lockout. This means your boiler will shut down all heating and hot water functions to prevent any potential damage or dangerous situations. While it may be inconvenient, this safety feature is essential for preventing more serious issues, such as uncontrolled flames or gas leaks.

Remember, if you encounter the F27 error code, it's crucial to consult a qualified technician to address the issue and restore your boiler to proper functioning.

Common Causes of Vaillant F27 Errors

The F27 fault code can stem from various root causes, each requiring a specific approach to boiler repair. Let's break down the most common culprits:

1. Moisture on Electrical Components

Sometimes, moisture can find its way onto the electrical components of your boiler, leading to malfunctions. This moisture can cause the components to short-circuit or send incorrect signals, triggering the F27 error.

2. Gas Valve Errors

The gas valve regulates the gas flow to the boiler. If this valve malfunctions, it can disrupt the gas-to-flame balance, causing the F27 code to appear. This issue could be due to a stuck valve, a faulty valve mechanism, or incorrect calibration.

3. Failed Ignition Leads or Spark Electrodes

These components are crucial for starting the boiler's flame. If the ignition leads or spark electrodes fail, the flame may not ignite correctly or at all, resulting in the F27 error. Wear and tear over time or damage from moisture or debris can cause these components to fail.

4. PCB Failure PCB-of-a-Vaillant-EcoTec-Plus-Boiler

The Printed Circuit Board (PCB) is like the brain of your boiler, controlling all its functions. A faulty PCB can misinterpret sensor signals, leading to incorrect readings and the F27 error code. PCB failures are often due to age, manufacturing defects, or external damage.

5. Flame Sensor Faults

Although less common, flame sensor faults can also trigger the F27 error. The flame sensor monitors the flame's presence and stability. If it's dirty, misaligned, or faulty, it might send the wrong signals to the PCB, causing the boiler to lock out.

Each of these issues requires a different repair approach, and it's crucial to have a professional evaluate the situation. A Gas Safe registered engineer can diagnose the exact cause and suggest the appropriate repairs to get your boiler back up and running safely.

How to Fix an F27 Vaillant Boiler Error?

When your Vaillant boiler shows an F27 error, the best course of action is to contact a Gas Safe Engineer.

Attempting to fix the boiler fault yourself can be risky and could cause more damage to your boiler or your home.

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Hiring a professional ensures the problem is diagnosed correctly and addressed efficiently.

The most straightforward and cost-effective solution often involves replacing the damaged parts. However, depending on availability and the complexity of the repair, these parts can be pricey and may take a while to source and replace.

If your boiler is older than eight years, it might be a good idea to consider a full boiler replacement instead of just repairing it.

Older boilers can be less efficient and more prone to breakdowns, making a new boiler a more economical choice in the long run. A newer model will not only solve your current issue but also provide better performance and energy savings.

Remember to schedule an annual boiler service to ensure your boiler operates efficiently and effectively.

Can I Fix an F27 Error Myself?

Unfortunately, fixing an F27 error isn't something you can tackle on your own. The issues causing this error are complex and require the expertise of a Gas Safe Register engineer. Legally and for safety reasons, it's mandatory to have a qualified professional handle such repairs. After all, there's a reason "Safe" is emphasized in their title!

If you suspect a leak is contributing to the F27 error, turn off the water supply until the professional arrives. This precautionary step can help prevent further damage or potential hazards.

Although it might be tempting to tackle a DIY fix yourself, it's crucial to leave the job to a professional. Repairing an F27 error should never be a do-it-yourself project.

Warranty Coverage for F27 Fault

Vaillant's boiler warranty covers repairs or replacement work only if the issue stems from a manufacturing defect.

So, if the F27 fault is due to a manufacturing error and your boiler warranty is still active, you're in luck.

The standard warranty for a Vaillant ecoTEC Plus boiler is five years, which is extendable to seven years if installed by a certified professional. The ecoTEC Pro range typically comes with a two-year warranty, which can also extend to seven years with the right installer. Just remember, these extended warranties apply to boilers only, not other home products.

Hiring a Heating Engineer for an F27 Fault Code

When hiring a heating engineer to address an F27 fault code, it's important to know that costs can vary. These rates can change depending on factors such as your location.

If a replacement of the PCB (Printed Circuit Board) is necessary, you might want to consider replacing the entire boiler, especially if it's old and possibly beyond economical repair. The good news is that boiler replacements can often be financed, making the process more manageable during challenging times.

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Fault Diagnosis and Repair By Professionals

Serviceteam gas heating engineers will assess, diagnose, and attempt to fix your issue within the first hour. This service is available at a fixed price of £104 + VAT. If we can't resolve the fault within the first hour or additional materials are needed, we will provide you with a fixed price for any additional work before moving forward.

Is your Vaillant boiler displaying fault codes?

Check out some of our detailed guides on Vaillant boiler error codes to find solutions.

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