One-off Boiler Repair & Heating and Hot Water Repairs
When the cold weather season closes in you do not want anything to happen to your central heating system. Cosy warm rooms and hot water on demand is essential? Unfortunately, boiler breakdowns happen and if they do you will need a professional company to swiftly repair your boiler with the minimum of downtime? The issue could be complex, which why you require a professional plumbing and heating engineer to fix it for you.
Serviceteam Ltd offers a variety of repair and replacement services, supported by a team of highly qualified plumbers, electricians, and engineers to manage your breakdown.
If you’re experiencing issues with your central heating system, feel free to call us on the number provided or simply use our online booking form to arrange your visit. Our friendly team are on hand and are always happy to help. Our tradespeople will attend to identify the issue and advise of the time and materials (if applicable) required and provide you with an estimate for the works. Once we receive approval, we will commence the work without delay.
What's included in this service?
We look forward to hearing from you either using our online booking form or by contacting a team member who will answer any questions you may have. You may also want to read our online reviews on Checkatrade or Which?.
What's not included in this service?
What will it cost?
Fault diagnosis and repair: our engineers will assess, diagnose and attempt to fix your fault within the 1st hour. For this we charge a fixed £95.00 + VAT. Occasionally when we are unable to fix your fault within the first hour, or when additional materials are required we always provide you with a fixed price for the additional works before proceeding.
For more in depth information about our boiler repair services contact a team member for advice.
Other Gas and heating services available from Serviceteam Ltd.:
Why Serviceteam Ltd
Fair and Fixed Prices
One thing our customers like about us is the fixed price quotations we offer. No matter what the work is, our price won’t go up once the quote is issued (based on a detailed and thorough survey).
Often, speed is of the essence, so if in urgent need of a repair please don’t hesitate to call our Rapid Response Service NOW to get the job done! Our professional teams will respond within 24-hours of your call. Once your service has been booked, we will attend ready to commence work. Serviceteam are always nearby to help!
Professionalism and Year of Experience
Serviceteam Ltd professionalism is based on our tradespeople and head office teams adhering to a set of standards, a code of conduct which portrays accepted practice within a particular trade area. We acknowledge this important fact and demand our tradespeople and head office team deliver a high-quality service with the utmost dedication that meets your expectations. Our friendly head office team is available 24/7 to manage your concerns.
No matter how reliable the service is, it all comes down to customer feedback regarding the experience received. Feedback is a tool that builds a company’s reputation, we do our best to ensure every customer is satisfied. If you’ve not used us before and want reassurance, then please access the customer reviews on our Checkatrade and Trustpilot platforms. We hope this will help you decide.
Contact Us Today
No matter what the task, be it a repair, replacement, refurbishment or any maintenance service, our expert team of tradespeople are available 24/7.You can either book online to enjoy a 5% discount or by simply calling us direct to book your appointment. For a free estimate, email us pictures of the site and works required. Our estimation team will respond within 48 hours.
As we aim to provide you the best services at competitive prices. We do not charge for:
Charges for the following will apply
What you get
We offer our services across London 24/7. We also cover areas outside of Greater London. Call to enquire if we cover your postcode.
Q: How long does a hot water tank remain warm?
A: Well, it depends on the type and quality of cylinder installed. However, the average water cylinder will remain hot for several hours. If a shower/bath is taken, then of course the hot water used is replaced with COLD water, which significantly reduce the temperature of the hot water in the cylinder. If you have a combi boiler then you will not have the luxury of hot water back up unfortunately (as the cylinder was done away with when the combi was installed). That’s when you have to move quickly and call Serviceteam Ltd. to get your visit booked to avoid any inconvenience!
Q: Do I need to call a professional to fix a hot water heater?
A: Yes, that’s why Serviceteam is here to take away any worry of risk of taking a ‘punt’ with a repair. If you do ‘have a go’ yourself, you will be coming into contact with water and electricity! Don’t become electricity’s path to ground when there is a ‘mix’ of both – it’s dangerous! DIY Lives Matter! If in doubt, contact Serviceteam Ltd. on 020 3811 0705 and book a visit for a professional tradesperson.
Q: How much does Serviceteam charge to install a hot water heater?
A: Our professional tradespeople will assess, diagnose and attempt a fix during the first visit and in the first hour, for which we charge a fixed £95.00 + VAT.
1 A fixed price
2 Emergency Response
3 Correct diagnosis guarantee
4 Our engineers' expertise
5 A year-long guarantee
Find a service
All our services come with a clear and fixed price so you always know where you stand
Make a booking
A member of the team will always contact you, to discuss the service in advance of our visit
Relax in the knowledge that you won’t be charged until the job is completed to your satisfaction
Choose your preferred method?
If not now but certainly in the future you’re likely to have something in your home or premises that needs repairing or replacing? When you do we have various ways we can approach your job;
Serviceteam completes so many jobs during a year that we can often provide you with a fixed price for the works without attending Other jobs require am enquiry to be raised, so we can compile a quotation. Any photos provided will help us to assess requirements. If your project is large or complex, we will assign one of our qualified engineers to visit and prepare a detailed quotation. Alternatively, you can select serviceteam’s Pay by Time option, certainly if you have an emergency or a “to do” list made up of one or several minor jobs. When on site our engineer will appraise the works required and give an indication of how long the works are expected to take. If we are unable to complete the works within the first visit due to the need for extra time or materials, then we will provide you with a fixed price quotation for the extended works for consideration and authorization before proceeding.
Enquiries can be logged through our website, email, WhatsApp or by calling 020 3538 7067.
What happens next?
When booking online the details of your job, including your preferred time slot/s will be sent to our scheduling department where within one working hour, scheduling will assign the appropriately qualified engineer to your job. You will also receive an alert via email confirming your appointment. You can view details of your job and see a photo of the engineer who will be visiting. If we are unable to accommodate your job at the time requested, due to high demands on our resources, we will be in touch with alternative dates.
Good to know about your deal?
If our tradesperson assesses your job and believes that the scope of the works need adjusting in terms of time/materials and price, they will seek you approval before the work begins.
How are tradespeople verified?
All our tradespeople have the relevant trade specific qualifications, have been rigorously screened and come under serviceteam’s insurance policies.
How do we charge?
At the point of booking your service we will log your preferred payment details card number etc. Payment will not be taken from your credit/debit card until the works have been completed, usually within 24 hours. Please note credit card transactions are limited to £150.00. maximum. A copy of your paid invoice and a job-sheet will be emailed to you when payment has been approved. Our dedicated Operations Team, based in London, are on call to discuss any current or future jobs as well as managing your project through to completion. If you prefer to pay with a different card to the one used when booking your appointment, please ask our trades person whilst on site to call the office and update your details.
How do refunds work?
You are eligible for a refund if you cancel within 14 days of booking or the job has not been started and is not within the cancellation time frame.
What if I want to cancel the appointment?
We understand that priorities and plans change, and you may need to rearrange/cancel your booking. Should this be the case please let us know as soon as possible so we can make the necessary alterations to our work schedules. If we don’t receive enough notice of your cancellation or appointment rescheduling within the terms outlined below, then there is a possibility you will be charged a cancellation fee.
(1.) A charge of £10.00 (ten pounds) will be payable if the service is cancelled within 24 hours. (2.) If the scheduled appointment is cancelled within 12 hours (or less) a 50% charge of the booking fee will be applied (3.) If the appointment is cancelled when engineer arrives at the property (on the doorstep - photos and times will be provided) and within our texted 3-hour time slot the full booking fee will become payable. None of the above charges are profit items and only contribute to the cost of late cancellation/lost business.
Do I need to provide parking?
As you know parking in and around London can be problematic and extremely costly (depending on the area) if a parking space can be reserved for our engineer it would be appreciated and help increase efficiency of the service provided (no feeding meters etc or mobile app updating). The quote we have provided does not include the cost of parking and/or congestion charge which will be added to the final invoice (if applicable). Please inform your personal account manager if any special parking instructions like parking permit/free parking can be provided. For properties on the rim of the congestion zone and it is not possible for our engineer to attend without entering/clipping the charge zone, we may need to add the charge to the final bill ? Please check with your personal account manager in advance of your appointment if you’re not sure?