Heating and Hot Water Repairs
When autumn is on the door, even minor problems in the heating system can be a nightmare, for all you need in the chilling cold is a heating system that works flawlessly to keep your house nice and warm. However, sometimes there are issues in it that might vary in complexity, therefore can be either fixed by yourself or might require a plumber or engineer to have it fixed for you.
With this in mind, Serrviceteam Ltd offers any type of repair and replacement service with a team of highly qualified plumbers, electricians, and engineers who are capable to expertly handle any project falling in their area of expertise with extreme cleanliness and professionalism.
If you’re facing any issues regarding your central heating system, feel free to call us on the provided number or simply use our online booking form to have your order booked. Our user-friendly staff will always be happy to help. Once the survey is complete, Our tradesmen will be there to identify the issue and give you the total estimate of the project. After your approval, we will straightly get to work without any ado.
What's included in this service?
One of our expert engineers will inspect your central heating system, the boiler service, Boiler and its controls and give you a repair estimate. If your happy for him to proceed he will fix it however big or small the job.
We look forward to hearing from you either using our online booking form or feel free to give us a call and one of our friendly customer service staff will be on hand to guide you through any questions you may have or if you want to read any of our reviews please check our Checkatrade or Which? reviews.
- A fixed priceThere are no hidden charges and we’ll ensure you’re happy with the price before we proceed with the work.
- Emergency response. We can usually offer same-day or next-day appointments.
- Accurate diagnosis guarantee. We are so confident in the quality of our engineers, that we can correctly diagnose your fault within the 1st Hour otherwise you won’t be charged.
- Tap into our engineers’ expertise without being tied down to an annual contract.
- A year-long guarantee on our work so you have peace of mind
What's not included in this service?
- Any congestion zone, ULEZ or parking charges - This will be added at cost to the final bill (unless a parking permit for the duration of the visit is provided).
What will it cost?
Fault diagnosis and repair: our engineers will assess, diagnose and attempt to fix your fault within the 1st hour. For this we charge a fixed £95.00 + VAT. Occasionally when we are unable to fix your fault within the 1st hour, or when additional materials are required we always provide you with a fixed price for the additional works before proceeding.
For more in depth information about our boiler repair services contact our office and speak to one of our repair doctors.
Along with numerous other services, Serviceteam offers the following Gas ad Heating Services:
Why Serviceteam Ltd
Fair and Fixed Prices
One thing Our customers love about us is the fixed and fair prices that we offer. No matter what the task is, our price won’t go up once the quote is issued even if we have to do extra work in the given project. Moreover, if we failed to detect any problem within the first half-hour, You won’t be charged as a goodwill gesture.
Sometimes, quicker is better. So don’t hesitate to consult our Rapid response service when time is of the essence. It is characterized by our team responding within 24-hours of your call. You will just have to complete a brief survey and we will be there with every necessary equipment that the project requires. Be it anything. Serviceteam is always there to help!
Professionalism and Year of Experience
Professionalism and years of experience are two things that guarantee a perfectly executed project. So not undermining the fact, Serviceteam adheres its tradespeople to a set of standards that portrays an accepted practice in a particular area. So irrespective of the nature of work, expect our tradesmen and engineers to deliver high-quality workmanship. You’ll love our approach towards anything that falls in our area of expertise.
In the end, it all comes down to what the customers have to say about a Service. With zero negative feedback, we proudly say that Serviceteam Ltd has earned the trust of every Londoner through our unique and effective approach towards our work that ensures perfection even to the smallest details. To confirm, Check out customer reviews on our reviewing platforms including checkatrade and Trustpilot.
Contact Us Now
From minor Heating system repairs to major replacements, Serviceteam Ltd covers an extensive range of services that includes any repair, replacement, or refurbishment work. Contact us now to have your order booked. You can directly use our number to book your order or simply use our online form for the purpose. To have a free quote, send us an email with the pictures of the sight attached. Our customer-friendly staff is there to help you 24/7.
As we aim to provide you the best services at competitive prices. We do not charge for:
Charges for the following will apply
What you get
We offer our services all across London 24/7 with coverage also outside Greater London. Call to enquire if we cover your postcode.
Q: Is it okay to connect instant water heater to a shower?
A: Sometimes instant geysers are not suitable for shower baths to be interconnected because instant geysers release a maximum of at least 6 liters of water, however, you may need extra water so you have to wait for it while taking shower.
Q: How long will a hot water tank remain warm?
A: Well it depends upon the type and quality of tank you are using, however, the average water tank will remain hot for a day or two, but the size of the tank has a great impact over the water tank the greater the size of the tank the greater the heat loss will be.
Q: Do I need to call a professional to fix a hot water heater?
A: It is much better if you take a look on a heater before going to call a professional if the problem is minor and you know it can be repaired in-home, just contact us at 020 8059 8111 and we’ll guide you how to repair it by yourself, but if still, the problem exist let us know and one of our Gas Certified Engineers will be at your doorsteps to fix the problem.
Q: How much does Serviceteam charge to install a hot water heater?
A: Our professional gas certified engineer will assess, diagnose and will try their best to fix your hot water heater in the first hour, for which we charge a fixed £95.00 + VAT.
1 A fixed price
2 Emergency Response
3 Correct diagnosis guarantee
4 Our engineers' expertise
5 A year-long guarantee
See how serviceteam works
How serviceteam works
Find a service
All our services come with a clear and fixed price so you always know where you stand
Make a booking
A member of the team will always contact you, to discuss the service in advance of our visit
Relax in the knowledge that you won’t be charged until the job is completed to your satisfaction
Silicone, Mastic & Reseal
Plumbing Engineer - Pay By Time
The serviceteam process
Choose your preferred method? If not now but certainly in the future you’re likely to have something in your home or premises that needs repairing or replacing? When you do we have various ways we can approach your job;
- Serviceteam completes so many jobs during a year that we can often provide you with a fixed price for the works without attending
- Other jobs require am enquiry to be raised, so we can compile a quotation. Any photos provided will help us to assess requirements.
- If your project is large or complex, we will assign one of our qualified engineers to visit and prepare a detailed quotation.
- Alternatively, you can select serviceteam’s Pay by Time option, certainly if you have an emergency or a “to do” list made up of one or several minor jobs. When on site our engineer will appraise the works required and give an indication of how long the works are expected to take. If we are unable to complete the works within the first visit due to the need for extra time or materials, then we will provide you with a fixed price quotation for the extended works for consideration and authorisation before proceeding.
What happens next?
When booking online the details of your job, including your preferred time slot/s will be sent to our scheduling department where within one working hour, scheduling will assign the appropriately qualified engineer to your job. You will also receive an alert via email confirming your appointment. You can view details of your job and see a photo of the engineer who will be visiting. If we are unable to accommodate your job at the time requested, due to high demands on our resources, we will be in touch with alternative dates.
Good to know about your deal?
If our tradesperson assesses your job and believes that the scope of the works need adjusting in terms of time/materials and price, they will seek you approval before the work begins.
How are tradespeople verified?
All our tradespeople have the relevant trade specific qualifications, have been rigorously screened and come under serviceteam’s insurance policies.
How do we charge?
At the point of booking your service we will log your preferred payment details card number etc. Payment will not be taken from your credit/debit card until the works have been completed, usually within 24 hours. Please note credit card transactions are limited to £150.00. maximum. A copy of your paid invoice and a job-sheet will be emailed to you when payment has been approved. Our dedicated Operations Team, based in London, are on call to discuss any current or future jobs as well as managing your project through to completion. If you prefer to pay with a different card to the one used when booking your appointment, please ask our trades person whilst on site to call the office and update your details.
How do refunds work?
You are eligible for a refund if you cancel within 14 days of booking or the job has not been started and is not within the cancellation time frame.
What if I want to cancel the appointment?
We understand that priorities and plans change, and you may need to rearrange/cancel your booking. Should this be the case please let us know as soon as possible so we can make the necessary alterations to our work schedules. If we don’t receive enough notice of your cancellation or appointment rescheduling within the terms outlined below, then there is a possibility you will be charged a cancellation fee.
(1.) A charge of £10.00 (ten pounds) will be payable if the service is cancelled within 24 hours. (2.) If the scheduled appointment is cancelled within 12 hours (or less) a 50% charge of the booking fee will be applied (3.) If the appointment is cancelled when engineer arrives at the property (on the doorstep - photos and times will be provided) and within our texted 3-hour time slot the full booking fee will become payable. None of the above charges are profit items and only contribute to the cost of late cancellation/lost business.
Do I need to provide parking?
As you know parking in and around London can be problematic and extremely costly (depending on the area) if a parking space can be reserved for our engineer it would be appreciated and help increase efficiency of the service provided (no feeding meters etc or mobile app updating). The quote we have provided does not include the cost of parking and/or congestion charge which will be added to the final invoice (if applicable). Please inform your personal account manager if any special parking instructions like parking permit/free parking can be provided. For properties on the rim of the congestion zone and it is not possible for our engineer to attend without entering/clipping the charge zone, we may need to add the charge to the final bill ? Please check with your personal account manager in advance of your appointment if you’re not sure?