Heat Pump Service London
Professional servicing for air source and ground source heat pumps — from £200 + VAT.
Regular servicing keeps a heat pump running efficiently, reduces energy waste, and extends system lifespan. We service all major brands across residential and commercial properties in London, including Daikin, Mitsubishi Ecodan, Samsung, Vaillant, NIBE and Grant.
Why Regular Servicing Matters
Heat pumps run continuously throughout the year. Small faults, airflow issues or sensor errors can quickly reduce output and increase running costs. A proper service identifies these issues early and keeps the system operating as the manufacturer intended.
Typical reasons for booking a service:
- Reduced heat output
- Unusual noise from the outdoor unit
- Poor hot water recovery
- Rising energy bills
- Defrost cycle problems
- Slow response or incorrect temperatures
- System not keeping the property warm in colder weather
What’s Included in a Heat Pump Service?
A detailed inspection covering the full system (indoor and outdoor components):
| Air Source Heat Pumps | Ground Source Heat Pumps |
|---|---|
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A written service report is issued after completion.
Common Issues Found During Servicing
These faults typically go unnoticed by property owners but lead to poor performance:
- Blocked or partially blocked coils reducing efficiency
- Incorrect sensor readings causing unstable temperatures
- Low flow rates from scaling, sludge or debris in filters — issues that can often be resolved with a powerflush service
- Faulty defrost cycle leading to ice buildup
- Undersized or failing circulation pumps
- Incorrect control settings or schedules
- Glycol concentration too low on GSHP systems
- Poor installation of condensate drainage causing leaks
- Fan motor wear or noise
- Electrical terminal loosening from vibration
Finding issues early prevents expensive repairs later.
Our Servicing Process (Step-by-Step)
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Signs Your Heat Pump Needs Attention
If you notice any of the following, a service is overdue:
- Property feels colder than usual
- System constantly running at high output
- Excessive noise from the outdoor unit
- Repeated defrost cycles or icing
- Hot water recovery slower than normal
- Higher energy bills for the same usage
- Error codes appearing on the controller
Pricing
Heat pump service — from £200 + VAT
This covers most domestic air source heat pumps.
Larger systems, ground source heat pumps or systems requiring additional time/materials:
Typically £250–£350+VAT, depending on complexity.
If any parts or additional repairs are needed, these are always agreed with you before work continues.
Parking and congestion charge (if applicable) are added at cost.
Why Choose Serviceteam London for Heat Pump Servicing?
Book a heat pump maintenance visit if you notice any of the following:
- Experienced Gas Safe heating and F-Gas certified engineers
- Specialists in air source and ground source heat pump servicing
- Transparent pricing with no hidden extras
- Fast response and flexible appointment slots
- Clear, easy-to-understand service reports
- Trusted by London homeowners, landlords and businesses
Whether you need annual heat pump maintenance or a one-off heat pump service, we deliver a reliable and professional service across London.
Heat Pump Service vs Boiler Service
Here is a quick comparison to help you understand the difference between a heat pump service and a boiler service:
| Feature | Heat Pump Service | Boiler Service |
|---|---|---|
| Fuel Type | Electric (air source or ground source) | Gas |
| Main Checks | Refrigerant, fans, coils, electrics | Gas safety, burner, flue, combustion |
| Recommended frequency | Annual | Annual |
| Typical Benefits | Lower running costs, long lifespan, efficiency | Safe operation, efficiency, and legal compliance |
| Engineer requirement | F-Gas certified heat pump engineers | Gas Safe registered engineers |
If you have both a boiler and a heat pump, we can look after your complete heating system with coordinated servicing.
Brands We Service
Daikin, Mitsubishi Ecodan, Vaillant AroTHERM, Samsung, NIBE, LG Therma V, Grant Aerona, Stiebel Eltron and more.
Areas We Cover
We service all London boroughs:
Wandsworth, Lambeth, Southwark, Kensington, Chelsea, Hammersmith, Fulham, Westminster, Camden, Islington, Hackney, Tower Hamlets, Brent, Ealing, Hounslow, Richmond, Kingston, Merton, Bromley, Croydon, Barnet, Enfield, Haringey, Redbridge, Greenwich, Lewisham.
Book a Heat Pump Service
If you’d like to arrange an appointment, we just need your address, preferred date and a contact number.
Use our online form or call the team.
Frequently Asked Questions
Once a year for domestic systems. Commercial systems may require more frequent checks depending on usage.
Most domestic ASHP services take 60–90 minutes. Larger or more complex systems take longer.
Yes. If faults are found during the service, we can quote for repairs.
Most manufacturers recommend heat pump servicing once every 12 months. Regular servicing ensures reliability and efficiency year-round.
In many cases, yes. Cleaning, correcting flow rates and adjusting settings can noticeably improve performance.
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