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Toilet repairs

Question

What You'll get

Our plumbing engineers are skilled at repairing all types of toilets including freestanding and concealed cistern units.

One of our expert engineers will inspect your toilet and give you a repair estimate. If you’re happy for him to proceed he will fix it, however big or small the job.

We look forward to hearing from you either using our online booking form or feel free to give us a call and one of our friendly customer service staff will be on hand to guide you through any questions you may have or if you want to read any of our reviews please check our Checkatrade or Which? reviews.

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What it'll cost

£65 + Vat per half an hour
Or request a toilet replacement quote with photos

Within this period of time we guarantee to correctly diagnose the issue and we will attempt to fix it. At the end of the first 30 minutes if we have been uable to fix, either because we need more time or extra materials, then having correctly diagnosed the issue we will be in a position to provided you with a fixed price for the further works before proceeding.

Yes!

Why us

A fixed price
Emergency response
Correct diagnosis guarantee
Our engineers’ expertise

Our plumbing engineers are skilled at repairing all types of toilets including freestanding and concealed cistern units.
One of our expert engineers will inspect your toilet and give you a repair estimate. If you’re happy for him to proceed he will fix it, however big or small the job.

You’ll receive

  • A fixed price. There are no hidden charges and we’ll ensure you’re happy with the price before we proceed with the work.
  • Emergency response. We can usually offer same-day or next-day appointments.
  • Accurate diagnosis guarantee. We are so confident in the quality of our engineers, that we can correctly diagnose your fault within the 1st Half hour otherwise you won’t be charged.
  • Tap into our engineers’ expertise without being tied down to an annual contract.
  • A year-long guarantee on our work so you have peace of mind

What will it cost:

Fault diagnosis and repair: our engineers will assess, diagnose and attempt to fix your fault within the 1st half hour. For this we charge a fixed £65 + VAT. Occasionally when we are unable to fix your fault within the 1st half hour, or when additional materials are required we always provide you with a fixed price for the additional works before proceeding.

Rather replaced than repaired?

If you need your toilet replaced and would like a quote , simply send us a photo of your existing toilet via email with a brief description of what your preferences are , and one of our maintenance advisors will prepare your quote.
For more in depth information about our toilet repair services contact our office and speak to one of our repair advisors.

FAQs

Q: How do you work out your charge?
A: Charges are worked out on a half hourly basis.
Q: What does the price include?
A: Our half hour rate of £65 + Vat only includes for labour. Additional charges are made for extra materials, congestion charges, parking and disposal.
Q: Will the engineer have all the materials he needs?
A: We will always contact you in advance of our visit to agree if we or you will be supply the new tap. And our engineers vans stock most of the parts necessary for plumbing installation. I.e. copper pipe and fittings.
Q: What if I don’t want to proceed with the works after the engineer has provided his estimate?
A: We will leave you with a written quotation and there will only be a charge for the 1st half hour spent on site.
Q: Will you ever charge me more than authorised?
A: We will never proceed with works without seeking authorisation from you as the bill payer.
Q: How do I pay?
A: In cash after your service is complete, or with a card over the phone.
Q: Whose responsibility is it to organise the parking?
A: We kindly ask that you arrange parking for us.
Q: In what areas do you work?
A: All SW, W, NW, TW, KT, HA and central London postcodes
Q: When are you going to arrive?
A: We will agree on an arrival slot with you, and our engineer will contact you when he’s on route.

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why trusting serviceteam is right for you

32216

Jobs completed

3

% of jobs recalled

3686

Boilers serviced

7116

Gas certificates issued

Why use Serviceteam?

Warning

Emergency
response

In 2015 we got to 7 out of 10
boiler breakdowns the same day
when existing customers without heating
or hot water called us before noon

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Fixed
price

We will always provide you
with a fixed price. What we quote
is what we charge and with no
hidden extras.

Communications

Seamless
contact

Our communication facility keeps you,
landlords and tenants
fully informed.

Thumbs Up

Only the best
quality

Our skilled engineers go
above and beyond on every job.
Engineers are rated and
reviewed after each service.

Accreditations
Whichreview
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