Read about your Plan

Priority Response

As a member of the Landlord Property Maintenance Programme we will prioritise your needs and dispatch our repair teams to your property within an agreed time window.

Dedicated Account Manager

As we build upon relationships we add a personal touch and are here to help understand your property needs and provide solutions.

No Management or Commission Fees

No hidden costly commission /management fees on maintenance works undertaken.

Gas Safety Certificate Reminders

We take your legal obligations seriously and will automatically inform you when your Gas Safety Certificate/s is due for renewal, and if authorised can complete the check/s before the expiry date.

All your Safety Certificates in one Secure Place

We provide all the necessary safety certificates from Gas and Electrics to water hygiene standards. This ensures we keep you on top of your legal obligations.

Detailed Photographic Project Reports

We produce informative reports that show before and after photographs. This service is beneficial to non-site based Landlords making it easier to authorise quotations, get the works underway, review the quality of the completed work, and help streamline the invoicing and payment processes.

Your Own Self Service Online Portal

You can view your orders, accounts, payments and quotes 24/7. Your confidential property information such as your gas/electrical certificates and job sheets are kept safe on your free storage Landlord platform. This easy-to-use platform helps you to see what you’ve booked, regardless of your location or the time zone.

‘One Stop Shop’

Whether you need gas, plumbing or electrical engineers, decorators or general handyman services, we believe we have your needs covered.

Key Collection Service

We understand on occasions it’s not convenient for tenants to be at home. That’s why we offer a key collection service from local agents or reliable neighbours.

Pre-Approved Cost Limit

for small maintenance tasks.

Working Hours Point of Contact for you and your Tenants from

08.00 – 17.00 Monday – Friday.

With our Gold Plan you get all of the Silver plan features:

Priority Response
Dedicated Account Manager
No Management or Commission Fees
Gas Safety Certificate Reminders
All your Safety Certificates in one secure place
Detailed Photographic Project Reports
Your Own Self Service Online Portal
‘One Stop Shop’
Key Collection Service
Pre-Approved Cost Limit
Working Hours Point of Contact for you and your Tenants from

Key Holding Service

We will safeguard and store sets of keys for your tenanted properties 24/7. This service also prevents any disruption to a tenant’s busy working schedule as they will no longer need to take time off work when repairs at the property are needed (with your tenants consent).

Tenant Repair Reporting App

streamline communication between you, your tenants and Serviceteam thus ensuring the management of repairs/planned maintenance is preserved, still leaving you in control but in a less ‘hands on’ way.

Between Tenancy and Periodic Maintenance Checks

With finely tuned property health checks you can trust on Serviceteam to ensure your property is fit for purpose and protect against long term maintenance issues.

10% Landlord Discount.

10% discount against our standard rates with our Gold plan