Plumbing engineer – pay by time

Question

What You'll get

Perfect if you have compiled a wish list of one or a number of jobs, or if you can’t find the service you’re looking for.

Your Serviceteam engineer will be a qualified plumber and will be able to take care of all the jobs on your list.

Our engineer will arrive, assess what needs doing and give you an accurate estimate before he starts the work. If you are happy to proceed he will get on with the tasks straight away.

We look forward to hearing from you either using our online booking form or feel free to give us a call and one of our friendly customer service staff will be on hand to guide you through any questions you may have or if you want to read any of our reviews please check our Checkatrade or Which? reviews.

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What it'll cost

To book by the half hour – £40 + Vat*
Or book by half day – £250 + Vat
Book by the day – £450 + Vat
Unsure how long you need – Request a free quote

 

 

*Minimum of one hour chargeable for a single visit

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Why us

Emergency response
Correct diagnosis guarantee
Our engineers’ expertise

Perfect if you have compiled a wish list of one or a number of jobs, or if you can’t find the service you’re looking for.

Your Serviceteam engineer will be a qualified plumber and will be able to take care of all the jobs on your list.

Our engineer will arrive, assess what needs doing and give you an accurate estimate before he starts the work. If you are happy to proceed he will get on with the tasks straight away.

Our charge?

Our ‘by time on site’ rates are:

£40 + VAT per half hour with a minimum of one hour being chargeable for any one visit.

Alternatively contact our maintenance advisors to obtain a fixed price quote before we visit on 0203 538 7066.

Here’s what we’ll do…?

Step 1 – You book a plumbing engineerChoose a convenient appointment time and day that suits your busy schedule.
Step 2 – A plumbing advisor will contact you in advance to discuss your requirements and explain your options so that we are prepared for the visit.
Step 3 – Assess works on site Our expert Serviceteam engineer will arrive on the date you have chosen. He will evaluate and plan for the works required.

FAQs

Q: Will my engineer be able to complete gas works?
A: A lot of our plumbing engineers are also qualified gas safe engineers, however a member of the team will contact you in advance of your visit to discuss the works required and ensure the correct engineer is appointed.

Q: How do you work out your charge?
A: Charges are worked out on a half hourly basis.

Q: What does the price include?
A: Our half hour rate of £40 + Vat only includes for labour. Additional charges are made for extra materials, congestion charges and parking.

Q: Will the engineer have all the materials he needs?
A: Where possible we carry spare parts, however, this is not always possible with 1000’s of different makes and models of appliances on the market. If the parts is delivered and installed on the same day of the appointment then collection is charged at the hourly rate.

Q: What if I don’t want to proceed with the works after the engineer has provided his estimate?
A: We will leave you with a written quotation and there will only be a charge for the time spent on site.

Q: Will you ever charge me more than authorised?
A: We will never proceed with works without seeking authorisation from you as the bill payer.

Q: How do I pay?
A: In cash after your service is complete, or with a card over the phone.

Other Plumbing services

32216

Jobs completed

3

% of jobs recalled

3686

Boilers serviced

7116

Gas certificates issued

Why use Serviceteam?

exclamation

Emergency
response

In 2015 we got to 7 out of 10
boiler breakdowns the same day
when existing customers without heating
or hot water called us before noon

pound

Fixed
price

We will always provide you
with a fixed price. What we quote
is what we charge and with no
hidden extras.

informed

Seamless
contact

Our communication facility keeps you,
landlords and tenants
fully informed.

thumbsup

Only the best
quality

Our skilled engineers go
above and beyond on every job.
Engineers are rated and
reviewed after each service.

Whichreview

Copyright 2017 Serviceteam | All rights reserved | Developed by Defero Media

CallCrystal & Crystal Heating Services are trading names of Serviceteam Ltd.
Serviceteam Ltd has taken on all warranty claims for Crystal Heating Services London Ltd and will honour any claims under the consumer rights act.
All works come with a minimum 12 months guarantee backed by Serviceteam Ltd.
Company Registration Number - 09186638 | VAT Number - 206896678
Business is Registered in England and Wales

020 3538 7066

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