Emergency gas leak repairs

Question

What You'll get

If you think you have a gas leak immediately turn off the gas supply at the meter and call the Gas Emergency Services on 0800 111 999.

Sourcing gas leaks are charged “by time on site” and as soon as we have located the cause of the leak our Gas Safe Registered engineer will assess what needs doing and give you an accurate estimate before he starts the work.

If you think you have a gas leak immediately turn off the gas supply at the meter and call the Gas Emergency Services on 0800 111 999.

Sourcing gas leaks are charged “by time on site” and as soon as we have located the cause of the leak our Gas Safe Registered engineer will assess what needs doing and give you an accurate estimate before he starts the work.  We look forward to you call and choosing Serviceteam to resolve your issue.

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What it'll cost

£45.00 + VAT per half hour*
Once we have located the cause of the leak, we will be able to provide an accurate estimate.

*with a minimum of one hour chargeable

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Why us

Emergency response
Our engineer's expertise
Gas Safe Engineers

Gas Leak Repairs  

If you think you have a gas leak immediately  turn off the gas supply at the meter and call the Gas Emergency Services on 0800 111 999.

How to turn off your gas supply 

  1. Find the gas Emergency Control Valve. This is often in a meter box, under the stairs, under the kitchen sink or in the garage.

  2. Turn the Emergency Control Valve’s handle a quarter turn so the lever is at 90 degrees to the Emergency Control Valve’s body.

Next Steps: 

  1. Open all windows and doors

  2. Do not turn electrical switches on or off – including your TV, computer, oven, etc.?

  3. Do not use any naked flames e.g.  Your gas hob or candles. Don’t smoke, strike a match or do anything that could cause ignition.

  4. Do not open any electric doors or gates manually

What will it cost?

Any gas leak repairs are charged “by time on site” and as soon as we have located the cause of the leak our Gas Safe Registered engineer will give you an indication of how long the repair will take.

If the gas emergency services have attended and already pinpointed the cause of the leak, you can contact our maintenance advisors for a fixed price quote before we visit.

In most cases the cost of our leak detecting service is recoverable from your building insurance as part of ‘trace and access’ cover.

For more information about leak repairs contact our office and speak to one of our repair advisors.

*We charge £45.00 + VAT per half hour with a minimum of 1 hour chargeable.

Once our engineer has located the cause of the leak, we will be able to estimate how long the repair will take and any materials that may be required.

FAQs

Q: How do you work out your charge?

A: We charge £45.00 + VAT per half hour with a minimum of 1 hour chargeable. Once we have located the cause of the leak, we will be able to provide an accurate estimate.

Q: What does the price include?

A: Our half hour rate of £45 + Vat only includes for labour. Additional charges are made for extra materials, congestion charges, parking and disposal.

Q: Why can’t you provide a fixed price quote?

A: Until we have sourced the cause we are unable to be sure what work is required to fix the leak. As soon as our engineer has traced the cause of the leak we will be able to provide you with a fixed priced estimate for the repair.

Q: How do I pay?

A: In cash after your service is complete, or with a card over the phone.

Q: Whose responsibility is it to organise the parking?

A: We kindly ask that you arrange parking for us.

Q: In what areas do you work?

A: All SW, W, NW, TW, KT, HA and central London postcodes

Q: When are you going to arrive?

A: We will agree on an arrival slot with you, and our engineer will contact you when he’s on route.

Q: Will the engineer be Gas Safe qualified?

Yes.

Other Gas and Heating services

32216

Jobs completed

3

% of jobs recalled

3686

Boilers serviced

7116

Gas certificates issued

Why use Serviceteam?

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Emergency
response

In 2015 we got to 7 out of 10
boiler breakdowns the same day
when existing customers without heating
or hot water called us before noon

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Fixed
price

We will always provide you
with a fixed price. What we quote
is what we charge and with no
hidden extras.

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Seamless
contact

Our communication facility keeps you,
landlords and tenants
fully informed.

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Only the best
quality

Our skilled engineers go
above and beyond on every job.
Engineers are rated and
reviewed after each service.

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CallCrystal & Crystal Heating Services are trading names of Serviceteam Ltd.
Serviceteam Ltd has taken on all warranty claims for Crystal Heating Services London Ltd and will honour any claims under the consumer rights act.
All works come with a minimum 12 months guarantee backed by Serviceteam Ltd.
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Business is Registered in England and Wales

020 3538 7066

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